Smashburger

I’m writing this review a little late as it’s now been more than a year since I was here. I was craving french fries hardcore and couldn’t find anywhere else even remotely safe that was open. When I called to see they said their fryer was dedicated and I said fuck it let’s go. This was still in the middle of the pandemic so there was no eating in restaurants, but I went in person to both order and wait to pick up because I wanted a face to be attached to the request to change gloves and please be safe etc. I had no reaction, but honestly now that things are more back to normal with more people, more orders, and staff likely overworked and cutting corners I wouldn’t take the risk again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Most Smashburgers have a dedicated fryer but the guy at the register said this one does not. In addition the manager said all their shakes containing chocolate are produced in a facility that also processes wheat. Smashburger has been our go-to fast food for our son with celiac but this location was a bust. Makes me question how safe the others are.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

I spoke with an employee who said they have three fryers: one for contains gluten, one for non-gluten items, and one just for the fries. They were very helpful about answering my questions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

Staff very knowledgeable front staff went to back to help make order to make sure it was done right. Dedicated gf fryer. And a spot on the grill to toast gf buns where no regular buns go.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Some of the staff members didn’t seem very knowledgeable about the menu, I was able to get a gf bun and the fries had a dedicated fryer. All in all it’s ok in a pinch but there is better in the area

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Very tasty burgers with gluten free buns - as noted, it is a $2 up charge which I don’t love, but grateful to have a gf option. The fries and smash tots with rosemary and garlic are also gf and delish! They were very helpful with our order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Took allergy seriously, had a good bun and reassured on safety of preparation process.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Good burger and safe fries. I think a $2 upcharge for the gf bun is absurd but what can you do? They also have dairy-free shakes that are very good although a little unusual.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout