Food was super good and the server was knowledgeable about gluten free foods. They also have a gluten free menu which was awesome! I was able to eat the French fries because they are fried in a separate frier from everything else that is fried. I will say the bun did fall apart, as expected from a gluten free bun, but it did not take away from my experience! Yum!
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Outstanding. We sat at the bar (bartenders seem to be the most knowledgeable about allergies/celiac) and had Michael as our bartender. He was extremely knowledgeable and able to answer all of my questions. He even checked on my burger as soon as it came out and confirmed I had a GF bun.
I got an Avalon bison burger with GF bun and celiac safe fries! What a treat. The burger was excellent, service was excellent, and they take allergies seriously. Gold star for Ted’s. We will be back.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Had a separate gluten-free menu to hand out adult and kid options available. Confirmed that the french fries are cooked in separate oil. Fantastic experience
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
The bison burger was amazing. Gluten free menu. Had gluten free buns.
Yes
I have Celiac's and have never become sick from eating here. All of their food is great. Love their burgers... The combinations are so interesting and good! Plus I can eat the fries since their oil is just for the fries and nothing else. I already come her on every work trip to Jacksonville.
Yes
Yes
Went with a party of 5 with 2 gluten-sensitive kids for lunch and another 2 with severe allergies and had such a great experience, long story short we went back for dinner. Both times the waitstaff were very knowledgeable and even volunteered what was GF and what was not. GF buns reported tasty and no one got sick after either meal. We had burgers and very fresh salmon which were excellent. Kids menu includes options like cedar plank salmon, grilled chicken and sirloin. Sliders are the burger option on the kids menu and when my son ordered a gf bun, the server said she’d request the smaller sliders be switched to one larger patty to fit the gf bun. Fries and chips are GF (but not dip that accompanies chips). So accommodating. Quality and service were excellent.
Yes
Staff were knowledgeable and friendly. GF buns are heated separate from the others and the fries are GF too. The food is great and always freshly cooked to order. I'll be back again!
Gluten free bun and fries! Shane at the bar is always on top of things.
My food and waiter was absolutely amazing. They accidentally flipped my friend and my sides and so they immediately remade my burger and apologized, but the food was worth the wait. The fries and chips were both amazing as well.
Yes
If I could leave negative stars I would teds used to be the place to go. Used to be is the operative statement
I went there for dinner the other night and explain to the waitress that I'm gluten-free did I need to explain to you that I have celiac no I don't think so I was guaranteed a gluten-free meal
Too bad my food came out with biscuits on top of it the waitress apologize profusely and stated they would remake my entire meal I said please make sure they remake my entire meal and don't just replate it.
Well 10 minutes later the snotty manager comes out to ask me if I really needed gluten-free for a reason or if I'm gluten-free just because I'm sorry is my personal health and my personal business your business? Why no it's not. So they already wasted 10 minutes deciding whether to re-cook or replate my meal 20 minutes later my meal finally comes out so after everyone in my family has eaten I finally got mine the waitress was very kind but the manager never came back to check on me to see if my food was right or to do anything of any kind. Needless to say that will be our very last visit to Chad celiac gluten UN friendly restaurants
No
Lots of GF options! Loved the burger, Parmesan broccoli and French fries
Very good food, I had the grill shrimp for starters and the Grill Salmon as my main dish. Both were awesome! This was my first time eating here and I will return. 4 stars because we had to wait a while for our food.
Yes
Gluten free menu available upon request. No gf buns for the burger, but they have great French fries!
very safe and knowledgable. the bison burger was delicious. a must go for celiacs!
Always safe to eat here. Best burgers
Great bison burger with GF bun and fries. They have GF menu. Did not have any symptoms after eating.
— Very
— Most/All
— Excellent
I never had any issues with the GF options giving me any reaction. Their bison burgers are always excellent, and the cucumbers are delicious.
— Separate gluten-free menu
Dang, did my research and I got burned.
Though I had expected it to be slow, this place was pretty busy at 1pm on a Friday from graduation parties, and short staffed b/c one server hadn’t come in.
They gave me a gluten free menu, which is normally a very good sign that a resultant cares. I ordered and was very clear that it was an allergy and not a preference.
I got the “Avalon” bison burger (dressed with various cheeses and onions fried in bacon grease) with gluten free bun and fries. I ate the fries first (they have a dedicated fryer) and felt okay, ate the burger and then got rather ill.
I suspect there was cross contamination with the bun, which was toasted. The server said they had a dedicated toaster, but I suspect that someone forgot to change gloves when collecting the buns or something happened with the onions.
I’m quite sensitive, steer clear of this place if you are too.
— Not at all
— Most/All
— Good
They were AMAZING! When we were seated we asked for a gf menu. Our waitress made it a point to ask if we were gf for health reasons or by choice. It was nice! Usually people assume it's by choice, but she made sure to make sure everything was separated out because of my celiac disease! They were even very attentive for being so busy! Definitely will be back!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Excellent service, very knowledgeable about GF. The bison burger was amazing.
— Separate gluten-free menu
— Some
— Excellent