Ted's Montana Grill

3 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
3 ratings

As rated by the community

10281 Midtown Parkway, Suite 221
Jacksonville, FL 32246
Collections
In 1 Public Collection

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Food was super good and the server was knowledgeable about gluten free foods. They also have a gluten free menu which was awesome! I was able to eat the French fries because they are fried in a separate frier from everything else that is fried. I will say the bun did fall apart, as expected from a gluten free bun, but it did not take away from my experience! Yum!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for takeout
  • Good with other allergies
Updated 3 months ago read full review

Celiac

Overall Rating

Review


Outstanding. We sat at the bar (bartenders seem to be the most knowledgeable about allergies/celiac) and had Michael as our bartender. He was extremely knowledgeable and able to answer all of my questions. He even checked on my burger as soon as it came out and confirmed I had a GF bun.

I got an Avalon bison burger with GF bun and celiac safe fries! What a treat. The burger was excellent, service was excellent, and they take allergies seriously. Gold star for Ted’s. We will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Had a separate gluten-free menu to hand out adult and kid options available. Confirmed that the french fries are cooked in separate oil. Fantastic experience

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout

Photos


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More Reviews


Overall Rating

Review


The bison burger was amazing. Gluten free menu. Had gluten free buns.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I have Celiac's and have never become sick from eating here. All of their food is great. Love their burgers... The combinations are so interesting and good! Plus I can eat the fries since their oil is just for the fries and nothing else. I already come her on every work trip to Jacksonville.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Went with a party of 5 with 2 gluten-sensitive kids for lunch and another 2 with severe allergies and had such a great experience, long story short we went back for dinner. Both times the waitstaff were very knowledgeable and even volunteered what was GF and what was not. GF buns reported tasty and no one got sick after either meal. We had burgers and very fresh salmon which were excellent. Kids menu includes options like cedar plank salmon, grilled chicken and sirloin. Sliders are the burger option on the kids menu and when my son ordered a gf bun, the server said she’d request the smaller sliders be switched to one larger patty to fit the gf bun. Fries and chips are GF (but not dip that accompanies chips). So accommodating. Quality and service were excellent.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Staff were knowledgeable and friendly. GF buns are heated separate from the others and the fries are GF too. The food is great and always freshly cooked to order. I'll be back again!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Gluten free bun and fries! Shane at the bar is always on top of things.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


My food and waiter was absolutely amazing. They accidentally flipped my friend and my sides and so they immediately remade my burger and apologized, but the food was worth the wait. The fries and chips were both amazing as well.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


If I could leave negative stars I would teds used to be the place to go. Used to be is the operative statement

I went there for dinner the other night and explain to the waitress that I'm gluten-free did I need to explain to you that I have celiac no I don't think so I was guaranteed a gluten-free meal

Too bad my food came out with biscuits on top of it the waitress apologize profusely and stated they would remake my entire meal I said please make sure they remake my entire meal and don't just replate it. Well 10 minutes later the snotty manager comes out to ask me if I really needed gluten-free for a reason or if I'm gluten-free just because I'm sorry is my personal health and my personal business your business? Why no it's not. So they already wasted 10 minutes deciding whether to re-cook or replate my meal 20 minutes later my meal finally comes out so after everyone in my family has eaten I finally got mine the waitress was very kind but the manager never came back to check on me to see if my food was right or to do anything of any kind. Needless to say that will be our very last visit to Chad celiac gluten UN friendly restaurants

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Lots of GF options! Loved the burger, Parmesan broccoli and French fries

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Very good food, I had the grill shrimp for starters and the Grill Salmon as my main dish. Both were awesome! This was my first time eating here and I will return. 4 stars because we had to wait a while for our food.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Gluten free menu available upon request. No gf buns for the burger, but they have great French fries!

Updated 10 years ago read full review

Overall Rating

Review


very safe and knowledgable. the bison burger was delicious. a must go for celiacs!

Updated 11 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Always safe to eat here. Best burgers

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Great bison burger with GF bun and fries. They have GF menu. Did not have any symptoms after eating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I never had any issues with the GF options giving me any reaction. Their bison burgers are always excellent, and the cucumbers are delicious.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Symptomatic Celiac

Overall Rating

Review


Dang, did my research and I got burned.

Though I had expected it to be slow, this place was pretty busy at 1pm on a Friday from graduation parties, and short staffed b/c one server hadn’t come in.

They gave me a gluten free menu, which is normally a very good sign that a resultant cares. I ordered and was very clear that it was an allergy and not a preference.

I got the “Avalon” bison burger (dressed with various cheeses and onions fried in bacon grease) with gluten free bun and fries. I ate the fries first (they have a dedicated fryer) and felt okay, ate the burger and then got rather ill.

I suspect there was cross contamination with the bun, which was toasted. The server said they had a dedicated toaster, but I suspect that someone forgot to change gloves when collecting the buns or something happened with the onions.

I’m quite sensitive, steer clear of this place if you are too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for oat-free
Symptomatic Celiac

Overall Rating

Review


They were AMAZING! When we were seated we asked for a gf menu. Our waitress made it a point to ask if we were gf for health reasons or by choice. It was nice! Usually people assume it's by choice, but she made sure to make sure everything was separated out because of my celiac disease! They were even very attentive for being so busy! Definitely will be back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Excellent service, very knowledgeable about GF. The bison burger was amazing.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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