The Melting Pot

Not much was done to be careful after I told the hostess and the waiter my son and I both had celiac. The waiter brought out teriyaki on the sauces tray and told me to “avoid it” when it shouldn’t have even been on the tray in the first place. When dessert came out, he ended up bringing out a platter for us that all contained gluten, and upon setting it on the table, he had realized after analyzing my facial expression that he brought out the wrong thing and said “oh right, gluten free”. He was mindful of the nuts that could have cross contamination and left them off, but then brought out multiple things with gluten on them. It felt like minimal effort was put in and I didn’t feel safe eating there, even after multiple confirmations that it was safe and they take precautions with celiac. For how much I spent here, I really was not amused that we weren’t taken more seriously with our allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The Melting Pot used to be one of my favorite places in town. However come of the service has gone drastically downhill in the last few years. The last trip Hi took here was about 3 weeks ago. My boyfriend called the day before to make a reservation and told the person taking the reservation that I have a gluten allergy. When we arrived, no one had any record of that. At the table, we told them again that I had a gluten allergy. They brought us food that was supposed to be gluten free. However,

there was definitely cross contamination because I spent the last hour of our meal in the bathroom and the next day in excruciating pain.

Always a great safe spot in old town. Waitress knew all about celiac and cross contamination.

Celiac friendly?

Yes

Amazing dinner! We came for great plates and loved it. Since the last time I ate at a Melting Pot I was diagnosed with Celiac and now have to eat gluten free, and they offer an amazing selection. Everything (including drinks) is clearly marked GF or not on the menu and the waiter was super helpful and knowledgeable. We had delicious 4 cheese fondue w/veggies and gluten free bread, a variety of meats in Mojo broth, and a dark chocolate w/raspberry liquor chocolate fondue that came with gluten free pound cake and brownies for me. The gf brownies taste better than regular brownies! The great plates meal came with a bottle of wine, we got the moscato which was delicious. Great service and a great atmosphere. We’ll be back for a special occasion in the future!

Celiac friendly?

Yes

Melting pot has extensive and excellent choices/options for gluten free. Very allergen friendly, as it is highly customizable. My favorite special occasion restaurant.

Celiac friendly?

Yes

The Melting Pot goes above and beyond when taking care of the Celiac guest! We had the most amazing dining experience here. By telling the host we were Celiac when we made the reservation, they were completely prepared for us when we arrived. The waiter walked us through the menu, made all necessary changes to our meal choices and even suggested drinks that were gluten free. Fantastic service, wonderful food. I wish other restaurants were as trained and prepared as the Melting Pot!

Celiac friendly?

Yes

Service was incredible! I mentioned I had a gluten allergy and they were extremely accommodating. I went with my boyfriend, who is not GF, and they brought out seperate GF options (bread & dessert) so we could both enjoy it equally. Definitely will be back soon!

They totally catered to me and reassured me that all the food that I was served was gluten free.

I love coming here! They bring out fully gf dippers. Most of the cheeses, broths, and chocolates are gf already but a few aren’t. The menu is clearly labeled and servers are very good about it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Reservations recommended

I had a wonderful evening while on a business trip. The experience was amazing and the food was not only great, but fun. My server was very knowledgeable about gluten intolerance and helped me through the menu and ordering. All 4 courses were amazing and I will eat here again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Amazing experience! Our server was extremely knowledgeable about the specific items I could have and not have. Very accommodating, I got my own fondue pot and tray of foods that were all gluten friendly. The brownie with the chocolate fondue was amazing!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner

We had an amazing Mother’s Day dinner at Melting Pot. They now have gluten free bread for the cheese course. They had gf cookies and brownies to dip in the chocolate fondue. Our waitress was well versed in cross contamination. They were willing to adjust for other food intolerances and likes. There was a sticker on the front door announcing that it was a validated gluten free safe spot. We felt safe and normal eating there.

Other Characteristics

• Good for fish-free

Staff was super knowledgeable about celiac, gf options clearly marked. I’m super sensitive and had no reaction. All the food was great!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent