The Melting Pot

I put GFDF on the reservation, confirmed verbally when we arrived, spoke to the server several times prior to ordering about allergies (for all at the table) . Was served with non GF batter and dippers. Had to ask for new oil to cook in. Only one sauce is GF and DF. The chocolate dippers (all but fruit and marshmallows) all had dairy, no biggie, can just eat the fruit, but wasn’t told in advance. This should be an easy GF meal with the option they have, but ended up sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

NOT SAFE. Went here with a celiac and a non-celiac. One destroyed the restroom before leaving. Other had distress. We communicated repeatedly the food needs, and the server kept forgetting. Brought stuff out and said he “thought it should be fine.” This was ordering everything GF, and the guy still brought out flour and bread based desserts.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Our experience was great! I was with a group and I am the only one GF. The others in the group enjoyed the GF options as well. Things are clearly marked on the menu and substitutions were easy. Our server said she just hits the GF button and it automatically substitutes. She even asked the cook staff to prep our veggies and fruits separately since the containers are close together to prevent CC. We had several options for dessert including GF brownies, fruits, marshmallows, and rice crispie treats. The other in the party got pound cake as well and just dipped fondue out with a spoon rather than dipping. I did not feel like I missed out on the experience at all and it was delicious. I had no reactions. I highly recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We asked for the table to be entirely gluten free. First thing she brought regular bread and we asked and she traded it out then they were supposed to substitute out the teriyaki beef, and they didn’t. Wasn’t until the celiac in the group tasted it that it was discovered. Manager was pretty useless, gave a coupon off the next visit. Then waitress pretty much ignored the entire table for the rest of the night. We have been there in the past and had a good experience, but we will not be back

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

We ate here for our anniversary, my husband and I are both gluten free. Our meal was amazing, I would give them 10 stars if it was possible! Our server was very knowledgeable about which items contained gluten. They brought wonderful substitutes with each course including bread, brownies and cookies. The best gluten-free dining experience I’ve had since having to go gluten-free!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

GF bread cubes, apples, carrots, and celery for the cheese fondue, tons of entree options, and only fruit as dippers for dessert. Would have liked a gf pound cake or Rice Krispie option to dip.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Our waitress was extremely knowledgeable about what was safe and what was not safe. She helped with substitutions and made sure everything went smoothly. Our only complaint is that the dippers for the cheese fondue came out on a wood display board which is also used for gluten dippers (bread). Could be a source of cross contamination. All other dippers came out on dishes, not wood. Ordered the 4 course meal - cheese, salad, meat and chocolate.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch

I’m allergic to gluten and was so excited to try The Melting Pot for the first time. I’d heard such good things and had seen great reviews. Unfortunately, that wasn’t our experience. Our waiter was very nice but completely confused. He swore potatoes had gluten but the Oreo covered marshmallows didn’t. He finally had to go get another waiter and they weren’t any more confident. Thankfully, coming in contact with cross contamination isn’t the end of the world for me but I have been sick for two days on my honeymoon and that’s pretty sucky. I wouldn’t suggest going, personally. I’ll feel better in a few days but for someone who experiences much worse symptoms / side effects, it’s just not worth it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

We love going to the melting pot! Very knowledgeable about GF and have tons of options!

Great place to go.. very knowledgeable about celiac... best meal... and Alaina was the best waitress!!!! We made reservations for another night while we were there !!!!

Celiac friendly?

Yes

My daughter looked at the menu and wanted to cry - SO many GF choices and very knowledgeable staff. She especially loved the chocolate fondue dessert with GF brownies and angel food cake.

Celiac friendly?

Yes

This was our first time at the melting pot. They did not explain what it was or what was going to happen. They just said to pick your cheese, pick a salad and pick meats. The waiter did not explain the meat would be brought to us raw and we would cook it in vegetable broth. Boiled meat? Who eats boiled meat? For $30 sum per person for just the meat course. It should have been cooked by the chef for that price. We left.

Fantastic experience! Great options! Delicious! If you also want a great value check it out at lunch time!!

Celiac friendly?

Yes

Great food, so many more gluten free options since the last time I had melting pot, and the waiter was very conscientious about avoiding cross contamination.

Celiac friendly?

Yes

Died and went to heaven. Don't bring me back. best dining experience ever since being diagnosed with celiacs. thank you Melting Pot

Celiac friendly?

Yes

We stopped here for dessert fondue. I figured there would be only fruit for mine. So pleasantly surprised to have gluten free pound cakes and brownies. The brownies were great. The pound cake a bit dry. But I'm certainly not complaining because it was wonderful to have gluten free dessert!

Celiac friendly?

Yes

Wonderful gluten free menu and very knowledgable staff!! I had my own gluten free dippers and my husband had his (no extra charge). Our waiter brought my husband a spoon that way he could spoon fondue on to his non-gluten dippers. The waiter was extremely careful and knew exactly what cross contamination was--that rarely happens. This was a wonderful experience and I would gladly go back!!

Celiac friendly?

Yes

Melting pot has great gluten free menu - love having gluten free bread to dip in my cheese. Let them know when you make reservations if you are celiac and are dining with gluten eaters, you need another fondue pot. Fortunately, I was in a party of four an two of us were gluten free, so we shared and the other two had there own fondue pot. With gluten free menu, I can eat the chocolate fondue again - which is in my opinion the best part. Staff I came across was knowledgable which made a fun night out less stressful.

Celiac friendly?

Yes

I love coming here! They bring out fully gf dippers. Most of the cheeses, broths, and chocolates are gf already but a few aren’t. The menu is clearly labeled and servers are very good about it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Reservations recommended

I had a wonderful evening while on a business trip. The experience was amazing and the food was not only great, but fun. My server was very knowledgeable about gluten intolerance and helped me through the menu and ordering. All 4 courses were amazing and I will eat here again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Amazing experience! Our server was extremely knowledgeable about the specific items I could have and not have. Very accommodating, I got my own fondue pot and tray of foods that were all gluten friendly. The brownie with the chocolate fondue was amazing!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner

We had an amazing Mother’s Day dinner at Melting Pot. They now have gluten free bread for the cheese course. They had gf cookies and brownies to dip in the chocolate fondue. Our waitress was well versed in cross contamination. They were willing to adjust for other food intolerances and likes. There was a sticker on the front door announcing that it was a validated gluten free safe spot. We felt safe and normal eating there.

Other Characteristics

• Good for fish-free

Staff was super knowledgeable about celiac, gf options clearly marked. I’m super sensitive and had no reaction. All the food was great!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent