Review of The Original Pancake House

I may have just gotten lucky with the manager on shift, but I had a wonderful experience here! We noted on our reservation that I had Celiac. The host acknowledged this and briefly pointed out their GF options. When we got to the table, the manager immediately stopped by to let us know she was aware that I had celiac and confirmed the GF options noted on the menu and said all the meats were also GF. She told me they had a separate space on the griddle and were very cautious of cross contact which made me feel assured. And then even after that when our waiter came by, the manager grabbed him to reiterate that I had Celiac and she told him that when he put our order in, to let her know so she could make sure the kitchen was aware. I had the pecan pancakes and sausage on the side and they were both delicious!! The food also came out in a different colored plate. Besides GF pancakes, they had waffles, French toast, and crepes- all in multiple flavors!! This was one of the most attentive managers I’ve ever experienced at any restaurant and it was greatly appreciated. Oh- and they do not up-charge for gluten free which is unheard of in my experience!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent