People with celiac disease should be careful about eating here. I gave my server the usual spiel about being gluten free and avoiding cross-contamination. She didn’t really respond, but I thought I saw her mark down my order with “gf.”
When she brought me my waffles, I asked if they were gluten free. She said no and asked if I wanted gluten free ones. I said yes and asked if my eggs, bacon, and hash browns were gluten free. She said that these items couldn’t be made gluten free, which I found puzzling since they are naturally gluten free.
I asked for the manager, and he told me the eggs and bacon were gluten free, but hash browns were made on the same surface as French toast. I asked for a new order.
Ultimately, things turned out fine, but it was a close call. Also, the food didn’t taste great; they were leaning pretty hard on salt, oil, and sugar to make up for so-so ingredients.
I think you’d probably be fine ordering waffles and pancakes here, but you need to be careful and maybe talk to the manager first. The staff should be better trained on what it means when people ask for something gluten free.
— Not very
— Not Much
— Below Average
Staff was knowledgeable and the manager came out to clarify our restrictions and explain what the kitchen could do. They really seemed to get it. I had an egg-white veggie omelet with side of gf pancakes. Enough for two meals! Did not get sick, nor did gf/df husband. One note for nf - they use peanut oil in many items but my daughter was able to find options and had no problems.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I have had their gf pancakes many times and am so grateful for this option. Never had a bad experience. Even afterwards.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Many Original Pancake House locations offer gluten free pancakes. Please speak to your server about taking the proper precautions to prevent cross contamination, if necessary.
No! Clueless, don't eat here. They wouldn't answer questions/concerns. Brought wrong food multiple times.
No
Yes
Yes
Amazing gluten free pancakes. I order the banana and ask for chocolate chips. Heaven.
Knowledgeable. Will go over their procedures in the kitchen and listen and answer all of your questions. My son is extremely sensitive and he always orders the gf chocolate chip pancakes. He's never been sick after eating here.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The pancakes were amazing and the server and kitchen staff were very knowledgeable! Our server ensured the kitchen staff took the necessary precautions and I didn’t have a reaction! Basically all the pancakes and waffles can be made gluten free and they change their gloves, use separate pans, and clean work areas.
— Somewhat
— Most/All
— Excellent
They are very good about allergies. I asked for DF pancakes in addition to GF and they tasted normal! Brought out separate and had a label. So great!
— Very
— Most/All
— Excellent
Some of the best gf pancakes I’ve ever had. Over 24 hours later and I have not felt sick
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They have gluten sensitive pancakes. This is not shown on their website or menu, but the server showed me several types of pancakes that can be made with this batter. They also have omelet & egg selections.
— No gluten-free information on the menu