Their Gluten Free bread is absolutely delicious!!!! It’s definitely the best I have ever had. The guy that helped me even told me would get a clean knife to cut my bread. This is a must try!!!!
— Very
— Most/All
— Excellent
The gluten free bread here is delicious, but I was pretty much yelled at when I asked (nicely, of course) for a separate knife to cut the bread and to make the sandwich on clean paper. I was told very clearly to not eat here if I was intolerant to gluten. Why offer gluten free bread if you are not willing to make small changes like a clean knife??
No
Wish they would lower the $1.70 surcharge.
First time I was able to eat at Thundercloud in 15 years. GF bread seemed very fresh and I was asked if I required separate cutting board and knife.
No... Yes, they have gf bread, but they have no idea about anything else...turkey, bacon, mayo, etc!
Service was excellent! Delicious gluten free hoagie bun for sandwiches. Precautions taken: clean gloves, new knife, work surface washed, new clean cutting board used.
— Gluten-free items are marked on the main menu
I’ve been very impressed with Thundercloud’s knowledge of what’s GF and what isn’t! I’ll mention I need my sandwich on a GF bun and they’ll immediately change their gloves, get a new cutting board, move to a designed area and make my sandwich first or have a designed person make it if I’m ordering with a group. It’s wonderful I don’t need to mention Celiac, they simply understand to take appropriate precautions.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not all staff are knowledgeable about cross contamination. After prepping my GF sub in a separate area and using clean utensils, I watched the guy dip Mayo out of the communal mayo tub and smear it and the cross contaminated crumbs on my no longer GF sub. So disappointing.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Impressed with their allergy protocol. The sandwich needed more taste but can't do peppers so if we go back will have to figure that out. But felt super safe and will go back.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
It was deliciousness
— Yes, the establishment is dedicated gluten-free
— Excellent