I used to go here a lot right when they opened (~5 years ago) and they were well versed in GF every time I went. Was visiting my parents and went back, they were confused about GF, didn’t take the precautions they used to, and I got sick after. No longer recommend.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
There is no way in hell this Blaze pizza location is gluten free. My wife is very gluten intolerant, we visit the other local Blaze location in Auburn Hills often and she never has a problem ordering GF pizza crust with staff glove changes. We walked into this location in Novi with the hope that we would have a similar experience, but no - absolutely not. There is obviously a management problem. The place was a mess, prep food thrown everywhere around the counter. I swear, if bloodhound dogs were preparing the pizzas the counter would have been better than what we saw. The bathrooms were destroyed.
If your ok with eating in a less than clean environment, by all means. However, if you require GF crust then this place is not for you. When my wife asked for GF dough, they stared at her as it were a total problem and shocked that someone would ask for it.
Stay away for GF pizza, better luck at Buddy’s up the road.
No
Yes
absolutely NOT Celiac Friendly! the topping counter was a mess and they don't cook the gluten free pizza on separate equipment. 1 star is even too much
No
Yes
Great!!!
I went there a couple months ago. I had to talk quite a bit to them to get the "double" allergy prep approach (not using the additional items from the bins, but getting containers from below for pepperoni, etc), and still a little of the edge of the crust touched things it shouldn't have. I would have liked it if they wiped all the counters beforehand, and THEN gotten the containers from below for my additions. ...at least they had clean gloves... Nonetheless I avoid both gluten and dairy, I tolerated the pizza very well. I bet if you went first thing when they opened, and got the pizza a bit undercooked to warm up that evening, it would be much more GF.
Yes
When they first opened we loved It. They had gluten, dairy and soy free options and were great in preparing the food. Unfortunately, as they have gotten busier and added more staff all that has changed. We are a celiac family and all of us have gotten sick the last two times we were there. We no longer go there and I would not recommend it any longer.
No
I love their pizza! It's great!
The best tasting GF pizza & great variety of toppings. They are very careful about cross contaminates. Never have had a problem when eating there.
Yes
excited to order my gluten free pizza online for pick up during lunch. got there & noticed a sign taped to the door "no gluten free dough" checked in with the cashier who was about to charge my credit card & mentioned the sign. her statement "you don't want it now?". hmm...when were you going to tell me my pizza wasn't gluten free? poor understanding of celiac disease.
No
We are not a celiac family, just gluten free, pizza was good, price was nice!
Yes
Really good pizza
Good experience here - person who took order made the person who made my GF crust pizza change gloves, and they used a special mat under the pizza in the oven. But of course he had the usual “we cannot guarantee …” disclaimer. No GF dessert options though.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Don’t trust this place!!!! SO MUCH CROSS CONTAMINATION it’s a nightmare. And if you tell them it’s an allergy: prepare for a staff temper tantrum. Unreal. I threw my pizza away rather than risk getting sick.
— Not at all
— Not Much/None
— Poor
Pizza was great however, cross contamination has me nervous. I saw the employee handling regular dough hand the gal that was going to make my GF pizza the black liner. I called it out and asked to please have a glove change with a new liner. They did it with no questions asked. Gal got sauce from a different area. All seemed great. Then the employee that got my pizza out of the oven placed my pizza down. When he moved it the black liner wasn't completely covering the table where part of my pizza was placed. Unfortunately, I will be the next test subject of possible cross contamination at Blaze Pizza.
— Somewhat
— Some
— Excellent
The BEST pizza! They have gluten free and dairy free options which is awesome. I’ve never had a bad reaction here, the food is excellent and the staff are very knowledgeable. They change gloves, utensils, everything. I love coming here!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Pizza was good until I got severely ill. May not be cross contaminated while making, however once it’s in the oven it’s fair game as it’s touching everywhere normal pizza is fired.
— Not at all
— No gluten-free information on the menu
— Some
— Average