This chain is so inconsistent with safety. I have great experiences at some locations, and bad ones at others. This one was the latter.
I ordered a gluten-free crust and requested a glove change. They seemed totally at ease with the fact that I asked for that. She wrote it on the paper, I proceeded down the line to order the most safe things I could, which means not getting any sauce. Then they proceeded to get the papers mixed up when the pizzas came out of the oven. And so my gluten-free pizza ended up on a gluten paper from another person in my group. The other gluten free pizza in my group ended up on my paper. What's the point of writing safety notes on the paper if no one down the line is reading them?
Also, all of the available tables in the seating area were dirty.
So yes, the food is good, but the procedures aren't safe.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Good
I was impressed with how conscientious they were. They changed gloves, cleaned equipment, and even put my pizza on an oven cloth so that it doesn't touch the oven. Is there still possibilities of cross-contamination? Of course, but they did a great job doing all they could to prevent it. The food was also great. A good crust (gf dough) without being super crackerlike. I went a little over board with the cheese, but that is all on me (I learned that there is such a thing as too much cheese.) Overall great experience and would eat there again!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Would not recommend this place. If they had dedicated gluten free areas it would be fine but they use the same utensils on GF pizzas that they do on other pizzas. Last time I went in the gave me a regular pizza instead of gluten free and when I went back to get it corrected they seemed annoyed with me. Cross contamination is everywhere, will not be going back.
— Not at all
— Not Much
— Average
Do have separate press again for gluten free pizza.
Avoid if you have a gluten allergy. They no longer have a separate dough press for the gluten free dough, they just wipe off the same dough press used for regular crusts.
No
I didn’t even eat my pizza after watching it be made. 100% not safe and they do not care either
No
Staff was reasonably knowledgeable & very accommodating. They immediately changed gloves and even remade the pizza when they accidentally used ingredients and cheese from the front (they could be contaminated by previous employees, so best to get toppings from a fresh container). Overall — great service, Delicious, & my daughter did not get sick(celiac)! Highly recommend!!
Yes
Be sure to ask for glove change and toppings from the bottom too.
Awesome gluten free pizza. I love this place
Good experience here - person who took order made the person who made my GF crust pizza change gloves, and they used a special mat under the pizza in the oven. But of course he had the usual “we cannot guarantee …” disclaimer. No GF dessert options though.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Don’t trust this place!!!! SO MUCH CROSS CONTAMINATION it’s a nightmare. And if you tell them it’s an allergy: prepare for a staff temper tantrum. Unreal. I threw my pizza away rather than risk getting sick.
— Not at all
— Not Much/None
— Poor
Pizza was great however, cross contamination has me nervous. I saw the employee handling regular dough hand the gal that was going to make my GF pizza the black liner. I called it out and asked to please have a glove change with a new liner. They did it with no questions asked. Gal got sauce from a different area. All seemed great. Then the employee that got my pizza out of the oven placed my pizza down. When he moved it the black liner wasn't completely covering the table where part of my pizza was placed. Unfortunately, I will be the next test subject of possible cross contamination at Blaze Pizza.
— Somewhat
— Some
— Excellent
The BEST pizza! They have gluten free and dairy free options which is awesome. I’ve never had a bad reaction here, the food is excellent and the staff are very knowledgeable. They change gloves, utensils, everything. I love coming here!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Pizza was good until I got severely ill. May not be cross contaminated while making, however once it’s in the oven it’s fair game as it’s touching everywhere normal pizza is fired.
— Not at all
— No gluten-free information on the menu
— Some
— Average