Blaze Pizza

7 ratings
$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
7 ratings

As rated by the community

3311 Preston Rd
Frisco, TX 75034

Most Recent Reviews


Celiac

Overall Rating

Review


I have been to Blaze restaurants that use precautions in preparing GF pizzas. This isn’t one of them. We ordered 2 GF pizzas for my daughter and I, and the fellow (not his fault, obviously had no training) took two of the cooking discs out of a pile of flour from the regular station. He put our GF dough on top of the flour covered discs. We apologized for the inconvenience and left. Blaze is in general a terribly run franchise system. Very disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 1 month ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Despite what you read online, no one is trained on allergens, cross contamination everywhere. Pie Five is a much better option.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Gluten Sensitive

Overall Rating

Review


Terrible for celiacs and those who want to remain GF. Cross-contamination nightmare!!

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Last time I was there the manager basically called me stupid for having an “allergy” and eating in a pizza place. On top of that the pizza was undercooked and they did not follow the protocols that are in place for gfree patrons. Never going back!

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Do NOT eat there if you are a celiac!! They have a sign there stating their dough does have potential to cross contaminate but we still gave them the benefit of the doubt and ordered. They still use same surface, same utensils, etc.. They stack the pizzas before putting in oven which is taken out by the same utensil. They are laid on the same surface to be cut. The workers were REALLY rude when I told them nicely that the pizza was really not gluten free any longer. I had already paid and was taking it but they needed to change their process. Honestly it’s a bunch of young kids working there and they could honestly careless if you have an allergy. They truly thought I was an inconvenience. I had to ask them to remove my daughters pizza out of under a persons pizza that was not gluten free.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Tasty gluten free crust, and tons of toppings to choose from. Employees change gloves and crust is cooked on special tray which prevents cross contamination.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Good experience here - person who took order made the person who made my GF crust pizza change gloves, and they used a special mat under the pizza in the oven. But of course he had the usual “we cannot guarantee …” disclaimer. No GF dessert options though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Don’t trust this place!!!! SO MUCH CROSS CONTAMINATION it’s a nightmare. And if you tell them it’s an allergy: prepare for a staff temper tantrum. Unreal. I threw my pizza away rather than risk getting sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Pizza was great however, cross contamination has me nervous. I saw the employee handling regular dough hand the gal that was going to make my GF pizza the black liner. I called it out and asked to please have a glove change with a new liner. They did it with no questions asked. Gal got sauce from a different area. All seemed great. Then the employee that got my pizza out of the oven placed my pizza down. When he moved it the black liner wasn't completely covering the table where part of my pizza was placed. Unfortunately, I will be the next test subject of possible cross contamination at Blaze Pizza.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Hashimoto's

Overall Rating

Review


The BEST pizza! They have gluten free and dairy free options which is awesome. I’ve never had a bad reaction here, the food is excellent and the staff are very knowledgeable. They change gloves, utensils, everything. I love coming here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Pizza was good until I got severely ill. May not be cross contaminated while making, however once it’s in the oven it’s fair game as it’s touching everywhere normal pizza is fired.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free

More Info