I eat here once a week. GF bun for the grilled club sandwich is my go to.
— Somewhat
— Not Much
— Excellent
After a third attempt since Covid-19 to try to let them get it right at this location, I give up. I have celiac disease and am sure to communicate my situation very clearly and order as simply as possible. All 3 were drive through experiences: 1st time received my grilled chicken on a regular bun; next time they forgot to put my sandwich in the bag but told me it was in the separate bag with my fries to avoid cross contamination when handing 2 bags to me, 2 days ago I tried again although 3 people confirmed the gluten free with glove change order through the drive through area. One even asked why a glove change was needed and we explained it was a gluten allergy. Checking the bag in the dark I saw it was bag separately with separate gluten free bun on top of the chicken & fixings container - when we got home the chicken was breaded! First two times we drove back and went back through the very long drive through to get it corrected. First visit I was definitely exposed to gluten, second visit they gave me the sandwich which they forgot and left under a heat lamp with hot lettuce and tomato. But tried to give me a regular bun which I had to explain to the worker the GF buns are bagged not loose. After my recent visit, I just gave the sandwich to my husband as I wasn’t about to go back. Very disappointed- I have ordered drive through at other locations with well trained-staff and good experiences. This location is close to me but not worth the frustration, time and eventually causing everyone else in my family to have cold food while they trying to get my correct order. I’m also worried about the lack training and being cross contaminated.
No
Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.
I LOVE CHICK FIL A. I have celiacs and am super sensitive to cross contamination, but ive never gotten sick from chick fil a. I literally come here once a week. Get the gluten free bun, grilled sandwich, and tell them to change their gloves. Their great with allergies.
Yes
The food honestly isn’t my favorite, but they’re very good about keeping the gluten free food safe, have a separate fryer, and have a gluten free menu.
Yes
Yes
Dedicated fryer for waffle fries! Their grilled chicken is delicious. They have gluten free buns.
Yes
This Chikfila was not knowledgeable about GF protocol at all, avoid if celiac.
— Not at all
The new restaurant takes GF seriously. We’ve had no issues. My son (15) is celiac’s. We always confirm before ordering and have had no problems with the staff or food.
— Very
— Some
— Excellent
I heard that they are celiac-friendly and wanted a quick bite on the go. This was the first time I'd gone since my diagnosis, so I went in because I was nervous about making sure it was safe for me to have it. The person who took my order had limited knowledge, maybe a recent hire. I was glad it was not very busy, and the manager took the opportunity to explain to both of us the process. Not only they have a few gf items marked on the menu, but if you tell them you have an allergy, they make sure to alert the staff, so they clean the area, utensils and change gloves before preparing the meal. They have a separate fryer for the fries, too.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Same with all Chick-fil-A places, they offer a gf bun that comes packaged so no cross contamination. I always order the grilled chicken sandwich and sub the bun. Never gotten sick and fries are fried in separate fryer.
— Somewhat
— Most/All
— Excellent
We recently found out that they have a gluten free bun so my wife and I had to try it. We had grilled chicken sandwiches on the gluten free bun. The bun is still wrapped in its prepackaged bag when your food arrives so you can be certain it doesn’t come in contact with any cross contamination. It’s really nice to have a fast food option for those times when you are in a rush. It’s also very nice to be able to get an entire gluten free meal instead of only an item or two.
— Gluten-free items are marked on the main menu
— Some
— Good