Five Guys

Informed staff of gluten allergy/celiac but I believe cross contamination occurred causing sickness. We won’t be back to this location

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Great experience! I have celiac and they accommodated to my needs by switching gloves for preparing the lettuce wrapped burger!

Celiac friendly?

Yes

Very courteous service every time. My wife with celiac has eaten here safely several times now. As others have said they ask if it's an allergy and tell the kitchen. Good food and good celiac-safe service. My favorite part is that when you order a bunless regular burger or cheeseburger (don't know if this applies to the lettuce wraps) they give you an extra patty, so you don't end up 'missing out' because you lost the bun. This is our go-to burger place now.

Celiac friendly?

Yes

Always kind service! every time I order "without" bun the immediately ask if it is due to an allergy and when I say yes the person at the register communicates that to the kitchen right away. everyone dealing with that order changes their gloves and that order is bagged separately. Every time. without fail. never a mistake, never a problem. And their fries are gluten free so it is a huge hit to go here!

Wife has Celiac & we've eaten here without any problems 4-5 times.

Five Guys does a great job at the corporate level of training everyone on a culture of celiac awareness. This location is no different.

As soon as you order "no bun", they immediately ask if it's for an allergy. Then everyone in the kitchen changes gloves to prep the food. They also package/bag it separately from everything else in the order. The staff has been friendly & accommodating about the request every time.

Celiac friendly?

Yes

One of my favorite burger places. The first time I came in and placed my order, Bacon Cheese Burger no bread, I was asked if it was an allergy. I answered yes and it was relayed to the workers. This lead to everyone that was touching my order to have fresh gloves on each time. This made me extremely happy and each time I have been back the same thing happens. Everything taste wonderful and the fries are especially good. If I want a good burger and fries this is one of my first choices.

Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Fryers are gluten free

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free