It’s nice to have a fast food chain that takes allergies seriously. If you tell them you have an allergy, they’ll make your food in a separate area and change their gloves. All burgers and toppings are gf, but you can get it wrapped in lettuce or bunless. All the fries are safe to eat too as nothing else is fried in them. Obviously, avoid if anyone has a peanut allergy.
I have been to a few Five Guys locations over the years and I really enjoyed my experience at this particular location. There was a sign that said they could make the burger bunless and when I ordered it that way, the cashier asked me two questions:
1. Was this for a food allergy?
2. Would I like it in a bowl or in a lettuce wrap?
I opted for the lettuce wrap. Turns out this was one of the first locations to offer that option and it caught on, so many other locations now offer it as well.
The cashier informed them that it was for an allergy and they announced it on the line at least three times as they were preparing my food. It was a little too crowded for me to watch the actual prep, but I could clearly hear them announce that there was an allergy prep on the table.
After the rush was over, the manager even came out to my table while I was eating to see how everything was and make sure I was happy with my order. He was glad to hear that I was happy and invited comments about how they could improve their service. Since I don't feel the need to have a gf bun when there are viable alternatives, especially with less carbs, I was not inclined to suggest it.
Please note that people with peanut allergies cannot even step foot in the building, but other allergies, you should probably be okay.
Yes
Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.
— Not at all
— Some
— Good
The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.
— Somewhat
— Some
— Excellent
I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!
— Very
— Some
— Excellent
Fryers are gluten free
— Very
— Some
— Excellent
Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened
— Very
— Some
— Excellent