I found sesame seeds in my burger bowl. To my knowledge, the only item with sesame seeds would be the buns, which means my order was highly likely to have been cross-contaminated despite the gluten allergy request.
— Not at all
— Not Much/None
— Excellent
Figured out why I got glutened here, they share the mayo spreader with the buns. Since then, when I order I remind them to use new mayo and I haven’t had a problem. They have also been very friendly and accommodating.
Yes
They asked if the kids meals was allergy or preference. When I told them allergies they changed gloves had one guy in charge of the order and made sure it was done right. Thankful for this place and will definitely be coming back!!
First- tell them you need GF, don’t just order the the lettuce wrap. If you tell them they make sure the person touching the buns doesn’t touch your food. If you get the lettuce wrap “all the way” it’s going to be messy but delicious! I love it because I can get the fries too! Some of the young kids at the register don’t know what Celiac’s is but if you explain the cross contamination issue they get it and make sure the people on the line do too!
Yes
They will lettuce wrap the burger for you no problem and it is a great burger. The fries have made me sick even though they claim they are gluten free. Overall they are really good about cross contamination if you let them know.
I saw Susan's review and wanted to make sure everyone knew five guys is super careful with cross contamination but only if you tell them! when I asked what their gluten free options were he said they had their lettuce wrap and then just a burger bowl, I decided on the lettuce wrap. Then he specifically asked me about cross contamination and yelled to the crew to make sure they knew they had to be careful with mine. the lettuce wrap was awesome by the way and they give you more than enough so to act as an actual bun although I would reccomended not ordering as many sauces with the lettuce wrap, it'll be plenty juicy on its own(:
Yes
No GF buns, but really good lettuce wraps. Everything is GF on the menu except buns and malt vinegar! Even the Cajun fries are! :-)
Yes
I'm happy to be able to eat here with my family. Everything has been good so far.
I watched them make the burgers. Looked like a lot of possibility for cross contamination. I just ordered a lettuce wrap burger and didn't tell them I was GF. Maybe they change gloves etc. if you tell them about your GF status.
Quite good! Lots of menu options.
Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.
— Not at all
— Some
— Good
The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.
— Somewhat
— Some
— Excellent
I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!
— Very
— Some
— Excellent
Fryers are gluten free
— Very
— Some
— Excellent
Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened
— Very
— Some
— Excellent