I have celiac and they were very careful about preparing my meal. Changing gloves, having a dedicated space and all.
I gave them one star for at least trying to accommodate me. I watched the girl preparing burgers for another customer. She held the bun over the veggies and I watched in horror as lettuce touched the bun and fell back in the bin. The cashier said she could make mine in the back with fresh veggies, but I opted to leave. Leaving sad and hungry. 👎
No
Had to explain the gluten allergy, the girl followed my food down the line and I still got sick!! Ugh! So frustrating!
Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.
— Not at all
— Some
— Good
The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.
— Somewhat
— Some
— Excellent
I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!
— Very
— Some
— Excellent
Fryers are gluten free
— Very
— Some
— Excellent
Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened
— Very
— Some
— Excellent