Staff was very responsive towards my request, I did have to explain which is totally normal, and the man taking my order had yelled out to everyone to clean their hands and change gloves which was very nice. Everything was great, I did have a small reaction but I think it was a cross contamination between my husbands and my food. Overall I’d love to eat there again š
Yes
This is one of the better five guys I've been to. The shift manager reminds employees to change gloves and not touch other orders until mine was completed. I never usually have a problem but another location closer to the strip gave me a lettuce wrap with bun crumbs all over it (they fixed it and were nice about it, but I had to explain CC to them). I usually order a burger with lettuce wrap and Cajun fries. Love that five guys is always available as a safe option when travelling
Yes
At first the server was unsure about a gluten allergy, so he grabbed a more experienced worker to talk to me. That man was so kind and explained their allergy protocol to me very well. He took the time to explain how everything is prepared and gave me an ingredient list/allergy menu to look at as well! They also have an allergy button at the register and take the proper precautions; changing gloves and separate from other meals etc.
Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.
— Not at all
— Some
— Good
The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.
— Somewhat
— Some
— Excellent
I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!
— Very
— Some
— Excellent
Fryers are gluten free
— Very
— Some
— Excellent
Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened
— Very
— Some
— Excellent