After reading a review from February of 2021 that stated they had Gluten free buns and a separate fryer for French fries, I called on our way to town. The worker who answered the phone was short with me. When I asked if they had gluten free options he said, "Gluten free? What the h*ll..." Then yelled to someone else "She is asking about gluten free options.... yea we don't have the bread option but we can make you a burger with a lettuce bun if we have too." I told him he didn't HAVE too do anything for me as they just lost my business. I didn't even ask about the fries or fryer. Terrible customer service.
— Not at all
— No gluten-free information on the menu
— Not Much
This is our go to! Their fries are gluten free, they have gluten free buns, they offer gf pizza, and the owner told me they use a separate Frier specifically for the gf items.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Super friendly employees and manager! Friendliest restaurant we’ve been to in years. Will definitely go back the next time we’re in Cheyenne! Thanks, 5 Guys!!!
Yes
I’ve eaten here several times and had other individuals with Celiac and allergies and had no issues and once had a cross contamination issue that was caught and the manager came out and redid the entire meal and apologized. Extremely careful.
Yes
Tested the burger with ketchup and lettuce, no bun, And fries with my Nima. It was a combined test and something had gluten.
Had no problems. Changed gloves with the order
Great burgers and fries! You can have everything but the bun!
Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.
— Not at all
— Some
— Good
The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.
— Somewhat
— Some
— Excellent
I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!
— Very
— Some
— Excellent
Fryers are gluten free
— Very
— Some
— Excellent
Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened
— Very
— Some
— Excellent