It’s pretty good! They are accommodating.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Good
They used to work really hard to keep cross-contamination to a minimum. They have stopped caring now. The last three times I have gone (yes I keep trying because I love their food stupid me, but not any more) I have watched them touch the buns and then touch the lettuce that I needed for my lettuce wrap. Twice I threw the food away. I should have thrown it away all three times.
No
Very knowledgeable of gluten allergy’s and cross contamination. I have Celiacs and never get sick at this location ๐
Yes
Fries, yumm! One person was new, but fetched the ingredients list for allergens. Another stepped in to confirm. He changed gloves before scooping up my fries. I thanked him and he felt good about it,too. ๐ Thank you Five Guys! And team.
Yes
They've done great for me thus far!! They are super diligent on changing gloves and not cross handling. Great to be able to have a good lettuce wrapped burger nearby!
Yes
they put special instructions on your order. share verbally with the staff. able to choose lettuce wrap or in a bowl. nothing but fries go in the fryer. yummy. I have Celiac with a severe reaction and never been sick.
Yes
The employees were so nice! I told them I had a Gluten Allergy and they were more than happy to accommodate me! My lettuce wrap came in a separate bag and they wiped down the counters before making my burger. Love that the fries have their own fryer too!!!
Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.
— Not at all
— Some
— Good
The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.
— Somewhat
— Some
— Excellent
I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!
— Very
— Some
— Excellent
Fryers are gluten free
— Very
— Some
— Excellent
Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened
— Very
— Some
— Excellent