Cleaner than the average Five Guys. Cashier used my order to train staff on how to properly avoid cross contamination. Bowl or lettuce wrap only (no GF bun). Fryers are always gluten free.
— Very
— Most/All
— Excellent
I have Celiac Disease and ordered a little cheeseburger with a lettuce wrap in place of the bun. I explained I had a wheat allergy (I know it technically isn’t with celiac disease, just easier to explain so I choose to explain it that way) and they put *ALLERGY* on our ticket with my order. The woman who took my order told the The entire staff preparing the food and they all changed their gloves and made my cheeseburger seperate from all the other ones! Even bagged it in its own bag! The fries at 5 guys are also gluten free, because they only fry French fries in the fryer! I had a great meal and did not get sick!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Loved my lettuce wrapped cheeseburger. Their fryer is only used for their fries. So it's gluten free. They hollered back allergy when I ordered. I felt save eating here.
— Very
— Most/All
— Excellent
I only ordered French fries but the fryers are dedicated and the fries are always very tasty!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They have a lettuce wrap they do your burger on. They yelled allergy after I placed my order. Dedicated fryer!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I'm surprised by the one negative review below. Maybe an inexperienced employee or the rush of lunch. We arrived at 11:30 before the lunch rush. Ordered burgers on lettuce wrap. Gluten allergy was announced to the line workers and gloves changed. Fries are GF in dedicated fryer. Would return again.
— Very
— No gluten-free information on the menu
— Most/All
— Good
Honestly the worst 5 guys I have ever been to. First I ordered and he tried telling me everything is gluten free so I can eat the bun which I know isn't true. Got it bunless, wouldn't mark it gluten free. Watched it made, gloves never changed and touched by multiple people who touched bread. Husband ate it because I wouldn't.
— Not at all
— Some
— Poor
Great service! I ordered the bacon cheeseburger in a lettuce wrap with fries and it was very good. Right after I placed the order, the cashier announced my allergy and order to the rest of the staff. I then saw them all change gloves and clean their prep areas.
— Very
— Most/All
— Excellent
They use a dedicated fryer for the fries.
The burger was great. I ordered it without a bun and the guy asked me if I had an allergy. When I said yes, he offered me a lettuce wrapped burger. I was really impressed because I didn’t say anything; he asked me.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Yes
Yes
Went last night. Mentioned celiac, they asked if they needed to change gloves, and the man behind the counter taking our order yelled to the others doing prep to change gloves. We got lettuce-wrapped burgers and a large Cajun fry and my husband (the celiac) did not get sick. He is a very sensitive celiac even if it's just cross contact, so we were happy they took good care of us here.
Yes
They made me a little nervous, but I ordered separately and watched the whole time they cooked. We brought a bun. It worked out but be careful.
Yes
Only had the fries, but they were very accommodating to change gloves and put directly into the bag. Would definitely recommend for a quick snack.
Ordered the French fries and instructed the staff I was allergic to bread/gluten and they made sure of the cross contamination risk. Very sensitive celiac and had no reaction.
This was my first time trying five guys. It was awesome! of coarse I got the cheeseburger without the bun. They prepare the patties on 1 grill. So no cross contamination. They put it in its own container with all the sides. They only have fries in the fryers. I had a great lunch that tastes awesome for around $7. I didn't get sick. I'll recommend this place. If you've been to in n out burger, this tops them. And I was pretty adamant about how good in n out is. Try it. You'll be happy u did. And I have celiac.
Yes
Not a great experience. Asked if they had gluten free options and the girl stared at me weird and then said yeah they do. I asked if they could change gloves and keep food separate while preparing and they said yes but didn’t communicate it to the back people. They didn’t change gloves and they prepared the lettuce burger with a regular bun burger side by side. Didn’t feel confident in no cross contamination.
— Not at all
— Some
— Good
The usual celiac five guys experience. Staff is well trained and can do a lettuce wrapped bun. Fries in dedicated fryer. Obviosuly not as safe as a sit down restaurant especially if busy but I had no issues.
— Somewhat
— Some
— Excellent
I love Five Guys! No, they don't have a GF bun but the burger in a lettuce wrap is so delicious that I don't miss the bun at all. They have a separate grill for the buns so the burgers will not have CC and as long as you let them know you have celiac or are intolerant they will change gloves and take precautions. They also have a dedicated fryer so the fries are safe too! Yummm!
— Very
— Some
— Excellent
Fryers are gluten free
— Very
— Some
— Excellent
Separate fryer for fries. Very careful when preparing a burger and putting it in a bowl. No GF buns. Tell them you have an allergy. They will change gloves. Eaten here many times and have not been glutened
— Very
— Some
— Excellent