Lupe Tortilla

We have had good experiences here but there are limitations. Chips and fried taco shells are not safe. We were told that the corn tortillas are safe from cross contamination at this location and we haven’t had any issues after eating them. A manager came to our table when she noticed that our order contained a crispy taco shell and gave us options to replace that item.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Their fajitas are amazing. Queso was lacking. I say skip it. Most items are gf, so you can feel confident ordering. If you tell them you’ve never been there before they’ll bring you a sample of their fajitas. Just make sure to mention they need to be gf right away.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

A Mexican restaurant that understands about Celiac disease. Their menu is marked with the items that gluten cannot be removed. All other items do not contain gluten. They are very aware and it’s a safe place to go and not worry about getting ill!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was excited reading another review that said Lupe's chips were cooked in a dedicated fryer and almost dove into the basket on our table. Thankfully I waited and the waitress confirmed NOT a dedicated fryer at this location. She did offer baked tortillas that would take 15-20 minutes.

I spoke with the manager before we were seated. The manager confirmed that most menu items don't contain any gluten ingredients. The wheat symbol notates the few menu items with gluten containing ingredients. HOWEVER, (a) their friers are shared, so all fried menu items, including the chips, are cross contaminated and therefore not safe for those with Celiac Disease, and (b) the corn tortillas are made in the same pans as the flour tortillas, so all menu items that include tortillas, e.g. fajitas, tacos, etc., are cross contaminated and therefore not safe for those with Celiac Disease. There is one exception for the tortilla rule the manager mentioned: the tortillas used for the enchiladas are premade corn tortillas from a bag, so the corn tortillas in the enchiladas should not be cross contaminated. The manager continued to advocate for me in the back of the house when they were prepping my food to avoid cross contamination.

Also, I just wasn't impressed with the taste of their food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I am writing in the restaurant because I’m so frustrated. I have eaten here MANY times and been reassured by many employees that it was safe to eat fried foods. These include the ones marked on the menu as gluten free. There is no guarantee that these items are safe. The frier is “usually” chips but also could include an occasional item with gluten. I’ve not gotten sick before but as we know with celiac the reaction isn’t always immediate. Downright dangerous.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent