Red Robin

While I would normally give them 5 stars because I've eaten there so often, in the last year lately it's seemed a little risky and the last two visits were the last straw for me. My visit last week I was given a regular full gluten bun and was told it was gluten free as it was placed in front of me. Thankfully I already knew what their gf buns look like or else I would have started eating it. They fixed me a new one which the manager brought out and all was well. Today, I went back bc it was a team lunch and it's really the only place I can eat out, my food was brought out with all of the other food on the same platter, and when I questioned one of the managers I was assured he was 99% sure it should be fine. In the end I didn't feel comfortable eating it (that 1% you know) and only ate a small portion. They tried to make it right by not charging me which I appreciated. I will say this location does try, however there have been too many close calls for me and I just can't risk eating here any longer. There are several staff and managers who take great care in regard to celiac customers, but they need to fully educate everyone or have some kind of alert to management for oversight of gf food prep.

Told the staff my daughter had a gluten “allergy” and they took it very seriously. Nima tested the kids cheeseburger on a gf bun and French fries, which are fired in a gf fryer. Passed with flying colors!

They don't have a separate menu, instead you get an iPad and choose the allergen you need to avoid. I chose "gluten" and it listed safe menu items and regular menu items that need to be altered. For example, I chose a chicken sandwich, no bun, and sweet potato fries. Lots of options and they have a dedicated fryer! Just ask!

Celiac friendly?

Yes

Celiac friendly?

Yes

Excellent experience. Everyone was great about making sure we were not cross contaminated. We used to go to the RR location across town because it's closer but they have messed up on our fries twice now so coming to this RR is well work driving further.

My husband has celiac and thoroughly enjoyed his GF burger and GF French fries!!!! And he did not get sick, thank you we will be back again!

Very knowledgeable staff, took extra care in making sure there was no cross contamination (they have a new special fryer just for gluten free items). Full gluten free menu. A+++++ experience!

Their buns are very good. You need to watch them closely on food preparation, they don't really understand food allergies and cross contamination.

Really good gluten free bun, just be sure it's not toasted or it will be to dry. Manager has always come out to deliver my gf burger separately. Nice!

We have eaten here three times in the last six weeks. I'm super sensitive and didn't get sick. The burgers and fries were very good. Please always remember that you need to be specific and PLEASE be your own best advocate with your server. Double check when you order and when you receive your food ....EVERYWHERE.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Even though there were options for gluten-free bread, I wanted fries more than the bread and I didn’t need both. I got the impossible burger and although I would’ve loved another option for a sauce like mayo and cheese, they didn’t have vegan options, but it was delicious and came out with purple sticks to mark celiac safe and I had no reaction! It was all really good!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for egg-free
• Good for fish-free
• Good for grain-free
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Good with other allergies
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Good

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff are consistently well informed about what constitutes a gluten free diet. They mark all items that are gluten free from the kitchen with a purple food stick to let the staff know it's an allergy friendly item and to be careful. The fries are made in a dedicated fryer. Our son loves going here because of the food and the atmosphere. Kid friendly for sure!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They were so helpful when I spoke to them about my situation. I was able to enjoy a great meal with zero stress. The safe food is delivered with purple sticks and I was so grateful everything was clear. I will be back again for sure.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent