The burgers were like hockey pucks. The waitress spent more time on her phone then help her tables. Honestly I have gone to this Red Robin for years and then stopped because I was not impressed with the food then decided to give it another shot only to be further disappointed. Then my wife got sick after eating there from cross contamination.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Poor
I have Celiac. I called ahead and spoke with the manager. Dedicated fryer, standard change gloves/wipe down counter procedure, really understanding and well educated staff. No issues here! Only give four stars because they accidentally put cheese on my burger and I'm lactose intolerant lol. But that's not as big a deal as gluten for me.
Yes
Ate a burger on gluten free bun today... My stomach says otherwise. Use caution if you have Celiac!
No
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Yes
Very friendly and we'll informed staff! Super helpful and non judgemental about celiac customers. No issues physically after eating at this location!
Had a great expierience ordering over the phone for a to go order! The lady who helped me was very knowledgeable and will to help me find something I really like. Let's hope it tastes just as great! Thanks Red Robin
red robin has been very hit or miss for us. we have had successful visits only about 50% of the time. it seems that during lunch (when it's slower, perhaps?) we've been able to eat without my husband getting contaminated . every time we've come in at dinner time and it's busier, despite extensively explaining to the server who writes it all in red (they've shown us) he gets contaminated every. single. time. we love that they have a website that lists their gluten free products, but it's very frustrating to use for my husband. we love that they have dedicated fryers and are generally knowledgeable about allergens, etc. but this needs to be ALL the time. being busy doesn't excuse them to be sloppy or irresponsible and make someone sick.
The gluten free bun was not bad and the fries and burger overall didn't seem to upset me. The only issue was when I mentioned I had a "gluten allergy" the waiter just seemed to brush it off, not really taking it to seriously.
Excellent food and great gluten free options. They will go out of their way to provide the best possible options and the service it's outstanding!
Yes
Yes
A very safe place for celiacs. Staff is knowledgeable about gluten-free. Their gluten-free hamburger bun is the best I have experienced at any restaurant. Gluten-free fries are cooked in a dedicated fryer, but avoid the dipping sauces except for ketchup.
Yes
Red Robin is my go to place for burgers and fries when I want a bun. The buns are always fantastic. The fries are cooked in their own dedicated friers. So far I have not gotten sick. The staff is well trained on gluten allergy issues.
Yes
If your not looking to eat healthy then getting a burger from Red Robin is your place! The Royal Red burger is the most flavorful. Gluten free bun is a nice to give you other options to go out with people that might not be gluten free.
I had not eaten here before - it's a burger and fries place after all. They are not known to be great places for Celiacs. My daughter have me a gift card so I tried it. I highly recommend it! The staff is well versed in allergens and works hard to give you a great experience. Their gluten free buns are excellent.
Yes
The staff is well trained on gluten free.
Yes
Yes
Fantastic burger with gluten free bun from a local bakery. Staff is knowledgable about alergies & very helpful.
Yes
Ate at Red Robin for the first time tonight. It was very good and they even have gluten-free buns!!! Successfully had a gluten-free milk-free turkey burger and fries and didn't get sick. :-)
Yes
Yes
WONDERFUL wait staff that crossed all t's and dotted all i's with our food. Great gluten free bun and burger! Highly recommend!
Yes
Very Happy Girl! They had a great selection for gluten free and other food allergies. I even got a gluten free bun with my burger. Good food with no problems.
Yes
Love the gluten free choices either a bun or lettuce wrap. Food is really good too.
Wait staff is great about communicating gluten allergies to the kitchen and kitchen staff is careful about cross contamination as well. A trusted source for me!
We have eaten here three times in the last six weeks. I'm super sensitive and didn't get sick. The burgers and fries were very good. Please always remember that you need to be specific and PLEASE be your own best advocate with your server. Double check when you order and when you receive your food ....EVERYWHERE.
— Very
— Most/All
— Excellent
Even though there were options for gluten-free bread, I wanted fries more than the bread and I didn’t need both. I got the impossible burger and although I would’ve loved another option for a sauce like mayo and cheese, they didn’t have vegan options, but it was delicious and came out with purple sticks to mark celiac safe and I had no reaction! It was all really good!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Good
— Very
— Some
— Excellent
The staff are consistently well informed about what constitutes a gluten free diet. They mark all items that are gluten free from the kitchen with a purple food stick to let the staff know it's an allergy friendly item and to be careful. The fries are made in a dedicated fryer. Our son loves going here because of the food and the atmosphere. Kid friendly for sure!!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They were so helpful when I spoke to them about my situation. I was able to enjoy a great meal with zero stress. The safe food is delivered with purple sticks and I was so grateful everything was clear. I will be back again for sure.
— Very
— Most/All
— Excellent