Review of Tokyo Joe's

I have celiac and another allergy. They didn’t prepare my meal safely. When we tried to resolve the issue, we were given a blank gift card as the refund. When I went to use the gift card, Ronnie wouldn’t redeem it. He said we write these types of things in a book. Then I tried to redeem what he said would be put into the book but he refused to make the situation right. Ronnie should be fired for being unprofessional and displaying poor customer service. I would characterize him as a person who discriminated against folks with food allergies. He would rather not do business with people with food allergies or take responsibility for his staff or his own actions. Avoid this location!!! My secondary allergy is life-threatening anaphylactic and it’s understandable that accidents happen but either reimburse people with a refund or comp their meal at the same value that they spent.

Celiac friendly?

No