I’ve never had any issues with this location and because of that I felt confident coming here on Pi day. As soon as I said gluten free crust they asked if it was an allergy and proceeded to write allergy in big bold letters and underline it. Then when it was time for them to start adding toppings to my pizza all the employees finished working on their current pizzas and changed gloves. They knew to use a different sauce and toppings without me having to ask. I think everyone in line behind me was a little confused as to why the line suddenly stopped for a minute but all the employees knew how to handle the situation perfectly.
— Very
— Most/All
— Excellent
I'm gluten free/dairy free because of IBS, so I'm not celiac... If I were celiac I probably would never eat out and I wouldn't risk it here even though they're careful. You have to really catch them and ask for a glove change and for new paper if they've already touched one for your order. Also, if you're dairy free and the worker seems new, make sure they use Dolipas(sp) sauce instead of marinara, same thing just separate from the cheese and less chance of cross contamination. That being said, I love the pizza here! The DF cheese melts! The toppings are great too and it is a all just great for the times I'm craving GF/DF pizza! Most places have gf crust but not vegan cheese dip in really happy that this place exists!
— Somewhat
— Most/All
— Excellent
Pizza tastes great but there was a lot of cross contamination and I had a reaction. I’ve been to other locations that handled it all perfectly. This location just needs some training.
No
They have gluten-free crust, and it's affordable. You can get a standard pizza, any topping you want on GF crust for around $11.00. It is a shared cooking environment, and a shared oven. The crust was okay, but there are other restaurants with better crust. Their crust was very thin and soggy. The crust wouldn't even hold the toppings on my pizza.They have horrible customer service. This was my first time eating at this restaurant (and location). I ordered online. I went inside to see the cashier, and when I walked in NONE of the employees greeted me or made eye contact. They was no acknowledgment that a customer even walked in. I then went to the online order section, and waited behind one woman. Another man came up from the right of me, from the Order Inside Line. When it was my turn, he then tried to cut in front of me. I said I was actually next in line. The cashier asked me 1 question, there was no other communication. When I signed me receipt she then turned to the man who tired to cut in front of me and apologized to him! She then cooked his pizza first, and I waited for another 5 minutes after mine was supposed to be ready. Not to mention, I am concerned about health department codes! When I opened the box, the pizza was sitting directly on top of my printed receipt from the restaurant! I have no idea how many hands touched that receipt, where it has been, or if the ink was even dry and she put my pizza directly on top of it!
No
They always do glove changes for my two celiac kids. One has a dairy allergy too and they have never gotten sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Typically staff will comply with a glove change and use separate utensils and ingredients from below, but I've had a couple of instances where I've communicated my intolerance and staff have looked me in the face and asked "Is it ok if I don't actually accommodate" or "do you actually need this"? Needless to say, I got sick. More recently even when they followed protocol I still got glutenated.
— Not very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Good experience here - person who took order made the person who made my GF crust pizza change gloves, and they used a special mat under the pizza in the oven. But of course he had the usual “we cannot guarantee …” disclaimer. No GF dessert options though.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Don’t trust this place!!!! SO MUCH CROSS CONTAMINATION it’s a nightmare. And if you tell them it’s an allergy: prepare for a staff temper tantrum. Unreal. I threw my pizza away rather than risk getting sick.
— Not at all
— Not Much/None
— Poor
Pizza was great however, cross contamination has me nervous. I saw the employee handling regular dough hand the gal that was going to make my GF pizza the black liner. I called it out and asked to please have a glove change with a new liner. They did it with no questions asked. Gal got sauce from a different area. All seemed great. Then the employee that got my pizza out of the oven placed my pizza down. When he moved it the black liner wasn't completely covering the table where part of my pizza was placed. Unfortunately, I will be the next test subject of possible cross contamination at Blaze Pizza.
— Somewhat
— Some
— Excellent