Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.
— Somewhat
— Most/All
— Excellent
They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.
— Somewhat
— Most/All
— Excellent
We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.
— Very
— Some
— Excellent
My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!
You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!
And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Average
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent
— Somewhat
— Most/All
— Excellent
I love chipotle sooooo much I’ve only ever eaten chipotle from this location, so I can only speak for this one, but they are so nice and friendly. I always ask them to change their gloves and make them aware that I have Celiac and they’re always super nice about it. Everything they serve is gluten free BESIDES the tortillas. So I always get a burrito bowl with chips (their gf as well). Always a 10/10 and I’ve never once gotten glutened here
— Somewhat
— Some
— Excellent
Chipotle is a great quick option for GF food. Tortillas are not GF but everything else is. Ask staff to change their gloves and let them know You have a gluten allergy. Chips are corn and GF because they don’t fry anything else. I always get a bowl with rice, meats and veggies and I’ve never had an issue.
— Very
— Excellent
Stopped at Chipotle for a salad and some chips. Informed staffing up front that I was a celiac. Employee was great as he washed his hands, changed his gloves and pulled my lettuce from the fresh stuff in back to avoid cross contamination so I thought everything was going to be safe. About 4 hours later, I realized I got glutened. Although the employee took every precaution in preparing my food, the preparation of the food was not carefully done and cross contamination was present. I loved Chipotle but I will not eat here again. Bummer.
— Not at all
— Not Much
— Average
Fantastic service! They changed their gloves, and serving spoons. They got all new condiments from the back that have not touched anything and did not let the bowl touch the counter. I felt very safe.
— Very
— Some
— Excellent
Per the website everything is GF except tortilla and taco shells. Staff changed gloves for me and got lettuce and cheese from the back from a fresh container to lower cross contamination risk. Great for fast food!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I had an amazing experience at this new Chipotle, safety-wise. I said I had an allergy and the employees instantly stopped making all other orders and wiped down the entire countertop, and the one making my order changed gloves. They also got out new spoons / bins of ingredients. Even the person who checked me out at the register washed his hands before touching just the outside of my bowl. This was all unprompted!
I plan to keep returning if this is the sort of service I continue to get. I’ve had (and heard about) iffy experiences at some other locations but this one clearly takes allergies seriously.
4/14/24: just wanted to update that I have had several more amazing in-person experiences here too. The employees have also been SO POLITE and friendly, whereas those at other Chipotles or restaurants have seemed not the most patient about allergy requests. My partner has also mobile ordered food with my order under the name “GLUTEN ALLERGY” several times and I haven’t gotten sick (sensitive to CC). Awesome work by this location!
— Very
— Some
— Excellent
When we told the employee we had celiac disease she was so so nice. She washed hands, changed gloves and went and got fresh bins of food and utensils from the back without even having to ask her. It was relatively busy so I was surprised she took the time to do that. She was the only one to touch our bowls to ensure there was no contamination. I will always go out of my way to go to this chipotle, even though there are closer locations.
— Very
— Most/All
— Excellent
I go here every 2 weeks never ever gotten sick. I say i have an allergy and they change their gloves. they know how to deal with all different allergies. only thing that has gluten is burrito wrap. just stay away from that and its a very good lunch!
— Very
— Most/All
— Excellent
No corn tortillas at this location. I’ve gotten GF at Chipotles before but never tried at this location. My son is 11 and not interested in a salad so quesadilla would have been his chosen option but it was a no-go
— Somewhat
— Separate gluten-free menu
Every time I have tried to eat here I have gotten sick, beware. The servers don't really know what they are talking about and the manager was no help.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
Will change gloves if you ask!! I always order a bowl. It’s all gluten free, your only concern is cross contamination from them putting food on your bowl from a ladle touching the base of a tortilla shell!
— Very
— Some
— Excellent
No issues. You have to let them know GF and watch them prepare food. Make sure they glove change. Unfortunately that means you can't online order
— Somewhat
— Most/All
— Good
The change the spoons but how does that help? If the food already has cross contamination clean spoons won’t fix it. I enjoyed the food but paid the price of cross contamination.
— Not at all
— Not Much/None
— Excellent
I always order a bowl with whatever toppings minus lettuce and cheese, since they grab that with their hands after handling flour tortillas. Never had any issues following these rules. Pro-tip: If you order a vegetarian bowl, you won't get charged extra for guac.
— Somewhat
— Some
— Good
this chipotle sucks in general so i wouldn’t trust it even if they follow all the procedures for someone that’s gluten free.
— Not at all
— Below Average
We requested corn tortillas for our tacos and when they started to make the tacos I told her multiple times the tortillas looked like flour tortillas but she swore they were corn but once we tried them it was obvious they were flour. They wouldn’t remake them either just handed us corn tortillas to transfer the already contaminated filling over to the new tortilla shells.
— Not Much
— Below Average
I love it best white rice ever
— Somewhat
— No gluten-free information on the menu
— Not Much
— Excellent
I eat chipotle regularly. For full transparency, I don't give any special instructions, but only choose gluten free ingredients. Somehow, I rarely ever get sick eating Chipotle. If very very low levels of cross contamination don't tend to set you off, Chipotle is one of the safer gambles IMO.
— Somewhat
— Some
— Good
Great choice here for often difficult Food court meals. Was informed that all the ingredients were GF apart from the wraps ??? chose a steak Burrito bowl with all the salads and brown rice and medium sauce. Didn’t risk the dressings apart from sour cream - very tasty and so far not glutened - Servers happy to change gloves.
— Somewhat
— Some
— Excellent
Chipotle is usually great but this is the worst Chipotle I’ve ever been to. Poorly run and understaffed. Served me rock hard beans and Barbacoa that was as tough as jerky. Took them over an hour for an online order. Inedible.
— Somewhat
— Most/All
— Poor
If you ask the workers to change their gloves and notify them you have a gluten allergy they will make the necessary accommodations. Isn’t always perfect as it highly depends on the worker, but have had many good experiences here. Always practice safety at a chain!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I have a Celiac in the family. I was very satisfied with the staffs accomodations for Celiac. They have been trained well.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
As long as you get a bowl and not a burrito you should be fine. The staff was NOT knowledgeable about gluten free. I asked her to at least change her gloves, which she did, and then she grabbed a new bowl so that was nice.
— Somewhat
— Most/All
— Excellent
Avoid the burritos and quesadillas!
— Somewhat
— Most/All
— Excellent
No measures taken to avoid cross contamination. Significant cross contamination.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Staff was good about changing gloves and using different utensils. They even made my bowl in the back with the fresh food!
— Very
— Excellent
UW students: only go to this chipotle not the one on the ave. they always mess something up and i get sick. they will look at you as if you’re the worst person alive for having an allergy. also the ave one is always out of everything. this one is clean and they will change gloves if asked. always good service and better atmosphere!
— Very
— Most/All
— Excellent
— Somewhat
— Some
— Below Average
This place saved me when I was at a conference with no safe food options.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Staff seemed knowledgeable about gluten allergies and cross contamination-changed gloves and spoons for everything. Plus they were so nice about it!
— Very
— Most/All
— Good
Everything gf aside from tortillas
— Somewhat
— Most/All
— Excellent
This worked out in a pinch. The staff did accommodate after some persistence. The server was able to get fresh sealed toppings to make my rice bowl. Kept it really simple with beans, rice, lettuce. Clean spoons. It was also a really busy weekend and at the lunch rush. Not ideal , yet worked out. Felt ok.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
The best experience for gluten free. They understand my allergy as everything is gluten free except the wraps. They even change all the spoons and change all of the cold ingredients. Before they serve my food they wash their hands and change their gloves with just me saying I’m gluten free. I go so often they know my gluten free needs before I even walk in the door.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Writing this in hopes to help newbies navigate their disease. Changing gloves doesn’t help you here. Multiple times the utensils will touch the floor wraps and go back into the items. High risk for cross contamination. Just because someone says they did not get sick doesn’t mean it is not harming them in other ways. Not safe for Celiacs.
— Not at all
— Not Much/None
— Poor
My go to place in Cedar! I don’t ever ask for separate things because I’ve never had a problem with cross contamination here! I get a bowl every time and every time I’ve felt great. Perfect for dairy allergies and vegans too! Check out their allergen menu online :)
— Very
— Some
— Good
My celiac partner came here before an event and we had a fine experience. We did not get glutened, the employee changed their gloves to my request, but it was quite possibly the worst chipotle we've ever had. The chicken was burnt and the rice was not fully cooked and dry. Nothing tasted right.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Poor
Had to leave. Food everywhere, tables not clean, bathrooms out of soap. Girl working food line walked off in the middle of orders. Girl working register grabbed flour tortillas by hand, wrapped them and put on incorrect order (no hand washing, def touching money...), she then opened the allergy free food, contaminating it. We left. Grossest Chipotle we've seen.
— Not at all
Great healthy fast options!! Always happy with this choice and never have been sick!