I can’t speak for celiacs or severe allergy people but for someone like me who is gluten sensitive, my experience was a 10/10. Without having to ask the girls behind the counter changed their gloves, whipped down the counters, used a new knife, put a sheet between the bread and counter and went to the back to grab the gf Mayo (made without the malt) once I asked for the gluten free bread. I expected to have to ask but I didn’t! The bread was also a 10/10. Best gluten free bread I’ve had yet. (I’ve been struggling to find one I like). Thanks jersey mikes!
— Somewhat
— Most/All
— Excellent
Probably not a safe choice for celiac, but I enjoy the option of the GF bun for those sandwich cravings. Customer service is a bit to be desired, but it seems that’s the reality with these large corporations with lots of staff turnover.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
This is the worst place ever! Do not eat if you are celiac! There are crumbs everywhere and they touch everything. Definitely not safe!
No
I love Jersey Mike’s. The GF subs are great. This particular branch is one I will never go to again.
The place was empty it was prelunch. I ordered my sub and the guy asked if I was celiac- I was. When I responded he said “oh great.” “You decided to come here?” And just to make sure you have the proper context: he made it absolutely clear that he was not happy about making a gf sub. “I’ll do the best I can but I can’t promise anything” I wish I had a backbone and just left, but I wasn’t worried about contamination just this guy was a prick. I’m sorry. He did change his gloves frequently to the point I wondered if they got special training. (At one point I was going to tell him it wasn’t necessary but then I remembered he was rude, so let him waste 10 gloves)
By the end I didn’t bother him with mayo nor did I even ask for a cup for iced tea. I laughed at the screen prompt for a tip.
I will say the first time I was there it was this guy and another guy who helped me. This guy was just watching sports and doing whatever, I dealt with his coworker- who was super nice.
I support this franchise but I will go to the one on 130 in Hamilton- they never made me feel like a burden. I refuse to go to this one ever again.
No
Great gluten free subs!! The rolls are great. It is so nice to have a gluten free sub and/or cheesesteak!
Ate here twice on vacation via DoorDash and didn’t get sick. My sub was labeled Gluten free
— Somewhat
— Most/All
— Excellent
Gluten free bread for all subs
— Somewhat
— Most/All
— Good
Great service! They offered to change their gloves and cleaned up all the services :) the sandwich was super yummy!
— Somewhat
— Some
— Excellent
They are very understanding at this store when you say you are gluten free. Much better than the other Jersey Mike’s in the area.
They clean down the slicer, the counter, the utensils, etc to ensure no cross-contamination and their sandwiches are the best. My family loves going there and I love that I can actually eat something “normal”!
They now even have GF snickerdoodle cookies that are AMAZING!
— Very
— Most/All
— Excellent
They prepared my sandwich off to one side and used mayo from a squirt jar vs. using a contaminated knife. Enjoyed my sandwich and felt like a normal person. Worth the wait for sure.
— Very
— Most/All
— Excellent