This place is not celiac friendly and has very little to offer that is gluten free
Had fajitas. They were very good and the had a dedicated menu for celiac. Wait staff was knowledgeable. We brought our own chips for the salsa, which is pretty standard everywhere these days as the frier is shared.
— Yes, the establishment is dedicated gluten-free
— Excellent
I ate the chips with no reaction and they had many options on the gluten-free menu but I did see that they had a combo on the normal menu. I got the pick 2 flautas with double rice. The chicken tortilla soup is also good without the tortillas.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Had a really great experience here. They had a gluten free menu avaliable and assured me that everything would be prepared safely. Got the shrimp tacos and they were delicious.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
My two kiddos are celiac and very sensitive but we had no reactions here. The waitress and manager reassured us the chips are actually in a dedicated fryer away from the cooking line. We had a gluten free menu but our waitress did reiterate multiple times there is risk of cross contamination but they take it serious in the kitchen and try their best to avoid it. A different server brought out the meals prior to the other food to avoid any mix Ups and reduce cross contamination. We know this is always a possibility when we go out to eat, but we were thrilled with our meals and service. My gf kids had the adult rice bowl with steak and chicken tacos with black beans and rice.
— Somewhat
— Separate gluten-free menu
— Most/All
— Good
This used to be a restaurant frequently visited. No more. They’ve changed something with their chips, and I’ve gotten sick the last two visits. Also, their food and service has gone downhill. If you’re looking for a Tex-Mex in this area, try Rio Grande. Almost everything can be made GF. And I’ve never gotten sick.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
OTB has an online gf only menu with quite a few options, but you can’t have the chips. Still a good, reliable chain that didn’t cause my very sensitive celiac spouse to get sick (marg and steak bowl).
— Very
— Separate gluten-free menu
— Some
— Excellent
If you are sensitive you might consider not eating here but I could tell they tried and have decent options if not sensitive.
— Not at all
— Separate gluten-free menu
— Some
— Good
I haven’t been to OTB for a while until today. their gluten friendly menu is not like it used to be. I used to be able to get at least street tacos which were good… but there were some options. Most Mexican restaurants you can get enchiladas but there are no enchilada options on the menu. And onions are sautéed in soy sauce so that’s a no go(didn’t care for the pickled onions). I was happy to have the queso .
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average
Wasn’t impressed. They didn’t seem to be knowledgeable and I ended up having to research on my phone at the table to find out what was actually gluten free and what wasn’t. My son had the chicken fajitas with corn tortillas. He liked them and did not get sick but we probably won’t be back.
— Somewhat
— Separate gluten-free menu
— Some
— Average
The server was initially confused, but the hostess had already given me their gluten-free menu, so I was able to explain visually as well as verbally. When the food was brought out, there were rolled up flour tortillas in paper on top but she grabbed them staying “they don’t belong here.” Since they were in paper I didn’t mind— but it was a warning that the kitchen wasn’t as careful as I’d like.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
They get 4 stars for being upfront, honest, and as careful as they could. Right away they told me their chips were not đŻ safe. Then she gave me the warning that their menu is “gluten friendly” not gluten-free. Then she gave me some advice on my best choices, and they were cautious after that. I did not get sick, and the food was excellent.
— Somewhat
— Some
— Excellent
The staff was very helpful. If they weren’t for sure on something they would find out if it was ok. The food good was good, but was disappointed in this “On the Border” because the chips are fried with the other fryer food.
— Very
— Separate gluten-free menu
— Some
— Excellent
They cook their corn tortillas on the same platform as the flour tortillas.
— Not at all
— Some
— Excellent
Disgusting, salty and nasty. Do not recommend.
— Separate gluten-free menu
— Not Much
— Poor
I eat here 3-4 times a month. I always order Tacos Al Carbon and the queso. They have my favorite tortilla chips and queso.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
The tacos can be subbed for hard shell without any fried onions. They have options but not everyone in the operation knows what GF means so you must ask for the manager if you get denied the first time. I asked to remove the flour because I didn’t know about the hard shell and had a hard time until I found the best person.
— No gluten-free information on the menu
— Some
Pretty much the fajitas is the best bet. Didn't get sick and they were understanding. Drinks are amazing.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
Food is OK but server was knowledgeable & they have a GF menu. Note there is a large disclaimer that indicates no guarantee regarding potential cross contamination. In a way I appreciate that, but order carefully and be clear with server. But I did not get sick after my visit.
— Somewhat
— Separate gluten-free menu
— Some
— Average
I am editing my review because. While theu were doing great last year, they seem to have stopped reading any changes to the order that are added. They have messed up orders both through catering and through regular ordering on the website.
This resulted in a full family meal having to be remade, a salad redelivered. I really think they just repackaged the fajitas my husband picked up last week that had onions in the box.
Old review:
I order a lot for work and the Catering Manager assured me that they do have a seperate fryer on the other side of the kitchen for chips and they are gluten free at this location. That has changed since I became gf many years ago.
The grilled onions are not. With covid, we have ordered a lot of fajita family meals. They make them with only bell peppers and we get corn tortillas for the gf family members.
I take offense that the "cup of queso" I get to go comes in a 4 ounce container. And people look at me like I'm weird for expecting 8 ounces.
— Very
— Separate gluten-free menu
— Some
— Excellent
Not a ton of options but I get the queso chicken and it's delicious. A waitress once told me the fajitas are mostly gluten free- the onions are sauteed with gluten so she asked them to not add that. I always ask if the chips are cooked separately because each place is different. Delicious!
— Very
— Some
— Excellent
I was wary about coming but finally gave in. The staff was aware of a gluten free menu & directed me to their online menu. While it seems they did not fully understand what “gluten free” is, I gave them instructions based on the gluten free menu guidelines and gave instructions on how to avoid cross-contamination. My food came out exactly as ordered and no gluten after effects. Also, they have very good drinks!
— Somewhat
— Separate gluten-free menu
— Some
— Good
Chips are not gf any more. On the gf menu they state shared fryer. I just ordered corn tortillas instead.
— Not very
— Separate gluten-free menu
— Some
— Excellent
I was very pleased, they had a great gluten free menu and I didn’t get sick!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
The wait staff seemed to be very knowledgeable about the gluten free and dairy free items. She suggested the cilantro lime rice and black beans. Unfortunately, there was cheese all throughout the lime rice, and the black beans seems like cheese was pulled off it it. Would not recommend / not safe
— Not at all
— Not Much
— Poor
very limited gluten free menu.
— Somewhat
— Separate gluten-free menu
— Not Much
— Average
Walked in, new hostess, I had to tell her where the gluten free menus were. She didn’t even know if they had them. Ordered fajitas, mentioned “gluten free, so no onions.” It came out with onions, but they didn’t look like the regular sautéed onions, they looked raw. So I ate the chicken and no onions, still got glutened.
— Not at all
— Separate gluten-free menu
— Not Much
— Below Average
We came at 1130 lunch. Very nice server and while the hostess didn’t know where the GF menu was, she immediately went to find it. Queso and salsa was fresh and sort of a medium spice. The GF menu is in a binder with specific pages on egg, soy, dairy and other dietary restrictions. Chips are corn and fried in a dedicated fryer. Good place!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
The menu is not gluten free, instead it is gluten friendly (major difference for celiac’s).
— Somewhat
— Separate gluten-free menu
— Some
— Average
There is no celiac safe food at On the Border. They have a very limited gluten sensitive menu (with items like guacamole without chips), but their onions are cooked in soy sauce and there is cross contamination with all tortillas.
— Not at all
— Separate gluten-free menu
— Not Much
— Below Average
Not celiac safe. Shared fryer and space. Couldn’t stay.
— Not at all
— Not Much/None
Probably not too safe for celiacs. They have a “gluten friendly” menu that they print for you from their website or you can view it online. Link: https://s36131.pcdn.co/wp-content/uploads/2021/05/OTB-GLUTEN_040121_V1.pdf
Chips would be safe except they also fry the breaded avocado fries in the same fryer ruining the oil. Apparently all other breaded stuff has a separate fryer - weird.
I had a boring salad. I feel fine, but it really wasn’t too fun an experience for me. And the waiter forgot my margarita during the meal and still left it on the bill…
— Not very
— Separate gluten-free menu
— Not Much
— Below Average
On the Border had great customer service. We ordered takeout. The food unfortunately was bland and cold. The dessert was questionable. My husband and I ended up having bubble guts during a show.
— Gluten-free items are marked on the main menu
— Not Much
— Poor
Apparently the only option in this gate area with anything they claim to be gluten free. The Carne asada was supposed to be safe but I was expecting some contamination. I was right. Should have just eaten the snack I brought with me.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
They have a gluten friendly menu, the chips are not gluten free, they do offer a soft corn tortilla and they were very helpful with navigating the menu
— Somewhat
— Separate gluten-free menu
— Some
— Average
I am not aware of any measurements against cross contamination. They did give me a GF menu. it was VERY limited. The wait to verify that I had corn shells and not flour took a while. Overall service was poor. Hostess appeared very annoyed when seating people and server was very slow on all counts. We will not go there again.
— Not very
— Separate gluten-free menu
— Not Much
— Average
Really enjoyed eating here. Nice staff and very considerate. Their menu says that chips are in a shared fryer, but the only thing in their fryer is chips! Gluten free for sure. ;)
— Very
— Separate gluten-free menu
— Some
— Excellent
Always good and never sickness with ordering the beef fajita nachos!
— Yes, the establishment is dedicated gluten-free
— Good
Poor knowledge of gluten free menu by waiter. limited menu, average food. I had chicken mini taco with rice and beans.
— Separate gluten-free menu
— Not Much
— Average
I had a steak bowl from here, it was delicious and I had no reaction. I also had there chips, which I think are the same chips you can buy in the store and are GF. Double check the chips. I had no reaction and I’m super sensitive, will go back soon :)
— Some
— Excellent
The food is not very flavorful. There isn’t much to choose from.
— Somewhat
— Separate gluten-free menu
— Not Much
— Below Average
Ford was great and they had a GF menu. I am very sensitive and now four hours later I am sick, not a bad one but enough to ruin our evening here on vacation. So disappointed.
— Somewhat
— Separate gluten-free menu
— Not Much/None
New restaurant on the Island. I'm from Missouri and know they have a pretty good gluten-free menu. Inquired about the gluten-free menu before being seated. No one, including the manager, had a clue about gluten-free items. We left, playing it safe.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Nice place for celiacs, the staff they know how to do. I eat really well, the ingredients are good. I loved their margaritas
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I have ate here multiple times zero reaction. I love getting the Mexican Ranch Fajitas with Mexican rice, refried beans and corn tortillas. They have a barcode Gluten Free Menu
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I had the Monterey Ranch Fajitas w/ refried beans, corn tortillas, Mexican Rice. It was AMAZING. I had no reaction. I can’t wait to be back.
— Not very
— Separate gluten-free menu
— Some
— Excellent
Have a gluten sensitive menu. Use a shared frier for corn chips. Gluten sensitive kids menu. Knowledgeable waitress.
— Somewhat
— Separate gluten-free menu
— Some
— Average
I ordered the queso chicken and I got super sick.
— Not at all
— Not Much
— Average
Waitress wasn't knowledgeable about gluten free. I didn't eat the chips because it is the same fryer, definitely cross contaminated and got sick from it. I ordered the steak street tacos. The food was bad I got the dairy removed but the food didn't taste good and I got sick. They have separate online menu for gluten free but I wouldn't recommend this place at all for gluten free people.
— Not at all
— Separate gluten-free menu
— Not Much
— Poor
Love this place. Eat often and never been sick. Always get the chicken fajitas with corn tortillas.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good