My daughter is newly gluten free and Asymptomatic, so not overly concerned about cross contamination as we have started navigating the restaurant world, but did ask all the questions. The hostess was not able to help, referred us to the bakery for questions. I was a little concerned, as the menu gave warnings about possibility of cross contamination, but the server was very helpful, answered all our questions and assured us that the gluten free meal (pasta), was made in its own, clean, gluten free pots, utensils. Cheesecake options were limited, which disappointed my 12 year old, but she loved both GF cheesecake that we ordered.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I was pleasantly surprised eating here, as chains can be scary but my experience was great! I got a spicy chipotle chicken pasta dish which was very tasty and I felt very safe. The waiter even told us that a chef accidentally put crisps on the dish and that they would remake it(they did not bring out the messed up dish at all). Really nice experience
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The hostess was very knowledgeable about the GF options and how it works. They were very kind and accomdating. There is a decent amount of choices and they are all outlined in the menu. A very decent experience in my opinion.
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
I was not impressed with the food a little pricey for what you get. The staff we had that day did not understand gluten free. Will not return;
No
Not a ton of options but great food and they understand celiac.
Yes
Amazing new gluten free menu best burger yet
Yes
Only had cheesecake but didn't get sick. Would recommend calling and asking questions
— Very
— Some
— Excellent
I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.
Anersha
South Africa
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Glutenized.. sick for days.
Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated
I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.
When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.
Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.
I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent