Review of Hugo's Tacos

Drove by saw gluten free tortillas sign. Pulled over, read menu and all signs. asked about the gf tortillas and placed an order, paid and waited. Got food, both my gf kid and i took bites. Kid said, don't think these are gf. I took it back asked if was gf was told no, i explained we needed gf and took bites of it thinking it was gf and we are allergic She said, " gluten free is extra." With no regard for the fact she just poisoned me and my kid. II explained i was under the understanding my food would be gf. The sign and me talking about the tortillas to her. At no point was i informed they had any other type of tortillas but gf. She said, "i didn't charge you for gf so you should have known." ii should not have to teach proper food safety to a company soliciting people with a detrimental food allergy. And deal with a crappy attitude, pay for over priced tacos, and risk my family's health. I wanted refund and she insisted i just have her remake it and of course the upcharge for gf. I gave in to hunger and the emerging need to be done so i could hurry to a remedy for the exposure just experienced. Finally got my food but lost my appetite and reluctant to eat food from someone with that deminor regarding something as important as food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average