Noodles and Company

8 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles, Pad Thai, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

995 Meridian Blvd
Franklin, TN 37067

Most Recent Reviews


Celiac

Overall Rating

Review


They have always been good when I tell them it's GF. Lots of GF pasta options. Never been glutened here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


I wasn’t sure what to order and the staff was very knowledgeable to walk me through the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Updated 3 years ago read full review

Overall Rating

Review


We go here very regularly with our 2 celiac kiddos who also have other food allergies. Staff is always on top of it and they have quite a few GF options.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles
  • Pad Thai
  • Pasta

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


The gluten-free mac & cheese with chicken and snow peas is awesome. Sorry I ate half of it already LOL!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


We dine here all the time because this was one of the few restaurants that my daughter with celiac could safely dine at. Boy were we wrong! As she got to the bottom of her GF macaroni & cheese, she noted that the pasta was no longer the corkscrew (fazzoli) but also had macaroni noodles. Clearly, this was cross-contaminated and not all precautions were taken whether it was the water, colander, etc. i spoke with manager on and he did not comprehend the seriousness of the matter. Clearly retraining needs to occur and I will follow-up with the general manager in the morning to educate but as for now, they have lost my confidence & trust. We will no longer be dining here. If I could give them zero stars, I would!

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


I ordered takeout today with no issues! I had soup and salad. There is a place to notate your dietary restrictions when ordering online.

Updated 6 years ago read full review

Overall Rating

Review


Staff was extremely knowledgeable and happy to cater to people with CD. Very impressed. 2 choices of noodles and allergies require manager card to ensure no cross contamination. Have specific pot for GF noodles.

Celiac friendly?

Yes

Updated 6 years ago read full review

Wheat Allergy

Overall Rating

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Gluten free pasta! Manager takes order and flags order for strict precautions.

Updated 9 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


My mistake for ordering takeout from here, but they must share pasta water? Regular noodles were mixed into the GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Symptomatic Celiac

Overall Rating

Review


When ordering I was ensured cross contamination would be avoided as much as possible. I felt comfortable with the people making my meal. It was fresh and hot

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


My two teens and I all have to avoid gluten. I am Celiac, my daughter has a full-blown gluten and gliadin allergy, and my son gets flu-like symptoms if he eats gluten. We’ve eaten at other Noodles & Company locations with no problems. So when I placed our order and explained that we needed 3 gluten-free Mac and cheeses with grilled chicken, I assumed the employees would be as cautious as they had been at other locations. I was wrong. Halfway through my son’s meal he noticed regular glutinous noodles mixed in with the “gluten-sensitive pipette” noodles. I took it to the register and showed them. They apologized and remade the dish, but my son had already been glutened and has been sick for several days as a result. Use extreme caution at this location. There is definitely cross contamination going on.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Amazing. I wanted to hey something that I never get here, but what can i say, I had to get the same thing i always do; Pad Thai. Everything here is amazing always. This is my first time at this location, and it was a pretty enjoyable experience, as long as you don't have to use the restroom! U was kind of worried because most Noodles I go, to they usually get like 1 or 2 non gf nodlws mixed in with the gf ones but there were nine this time!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers outdoor seating

Overall Rating

Review


Made exactly as ordered. Yummy and soothing. I have food allergies as well as celiac. They accommodated it all, and I had no reactions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

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