Outback Steakhouse

When I asked waiter to let a manager know I have Celiac, which is a severe allergy to gluten, the manager came to my table to reassure me about their safe practices to avoid cross-contamination. I’m currently eating according to the AIP Protocol, which is much more difficult. They were awesome to accommodate all of my specifications. I had a steak and shrimp seasoned with only salt, a salad with no gluten, dairy, or nightshades, and a sweet potato with just cinnamon sprinkled on top. It was a great feeling to eat out while on AIP! I didn’t get sick at all.

Celiac friendly?

Yes

I've eaten he many times and enjoy it. My son and i, both celiac, will share a filet and add a later tail. Not cheap but very good. I would have given 5 stars except I recently ate at a Saltgrass steakhouse and they were just as good bit had GF bread. So Saltgrass gets the 5th star. If only the was one in North Garland ...

Celiac friendly?

Yes

Great gf menu with lots of steak and side choices.

Celiac friendly?

Yes

Today (Sunday) January 13th, 2013, around 3:30 PM we went to your restaurant to eat. This 1st bad thing that happened was the person seated us in a section of a girl about to get off work, and right in front of us she scolded him for it. I knew then, things weren't going to go well. She brought no napkins of silverware, but took our order, then told us another person would be taking care of the rest of our time there. Then the other "take over" person brought a perfectly burned blooming onion that we waited for forever. I got up and went to a table and got our own rolled silverware from a vacant table. A manager came over and asked if everything was ok. We told him the blooming onion was burned and he agreed. He said he would take it off our bill.He apologized and said he saw me get our silverware from another table. The two people at a table close to us came in after we did and were served their meal first. Then our food came and I got completely ripped off on my Cobb salad. It was warm lettuce and sparse chicken for I believe 11.99. My mother and husband only ordered a hamburger each, and it took 45 minutes to get this simple food. Our waiter that took over from the girl who got off work tried to make up for everything by being nice, but it didn't make up for the HOT salad and burned blooming onion. What kind of chef or cook tries to pawn burned food off on a customer? What kind of chef serves a Hot salad? If we had ordered a Steak and baked potato dinner I could see it taking a little longer, but this order was as simple as it gets. Won't be going back, we are afraid of a repeat on all this mayhem. Guess you cannot go to Outback at 3:30 in the afternoon and expect a decent meal. Wish we had just gone by McDonald's because it wasn't at ALL worth the taste or the TIME it took to get all that bad service and food. The management needs to have a "Huddle" with her team. This left a bad Taste" in our mouth for this restaurant!

I was promised that the manager would personally talk to the chef about making some grilled chicken for my kids. They ate it and were broken out in a rash before we could even leave the restaurant.

Great GF menu, the staff is generally knowledgable. I ask for a manager if I don't think the wait person is up to speed and I've never been "glutened" here.

LOVE eating there because their GF menu is extensive! Plus, they have a GF desert that is not just ice cream!

For a chain restaurant they are great. Up front about the possibility of cross contamination. But they are very careful. They have a gluten free menu,you just have to ask. And if it is on there menu and it can be made gluten free with just a few changes, they'll make it for you

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Loved the Steak and Sides, they have a GF menu and are very aware of allergies. Solid selection of gf options including a dessert that I look forward to trying next time

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had the chili and the mashed potatoes because I wasn’t really feeling a steak that day. Gluten free menu is available but with somewhat limited choices if you don’t feel like having steak.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Horrible, will not go back

Had a GF menu but half the things on the menu were no longer available. Had to repeat gf salad order twice and it was still brought out wrong. Waiter could have cared less.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I ordered the gluten free Shrimp and Steak combo. it's only GF when the shrimp are not placed on a piece of toast.

My dinner arrived with the Shrimp on toast. I asked to check if the toast was GF. The server returned with a small plate stating the toast contained gluten and offered to remove the piece of toast or the shrimp and toast.

I explained that they had to remake the meal which they did.

Therefore, beware when eating here. The staff is not properly trained!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout