Have been lied to by staff about how they prepare their potatoes. Was told on over 15 separate occasions that they can make the potatoes safe and only now am I finding out that they use a shared fryer and not cooked in a pan as previously told to us. Incredibly angry that we have been told lies time and time again. The general manager only apologized and said she would train her staff better!!! UNBELIEVABLE and horrible service from this establishment
— Gluten-free items are marked on the main menu
On weekdays they said they don’t use all the grills so there is not a separate gf grill, however since we were the first people there they could make my meal still. All the crepes are gf and some of the skillets and eggs as well
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Gluten-free crepes! So good! And the wait staff is very knowledgeable
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
The Bacon Shroom crepe was excellent. Great service as well!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
RESTAURANT The environment is quite pleasant, bright and spacious although for me a bit cool. Bring a jacket or sweater. MENU The menu is clearly marked for Gluten sensitivity and vegetarian. There are many options *Cross contamination is a strong possibility. *Food can be adapted *Home fries are deep fried and not in a dedicated fryer. They won’t grill them for you. They offer fruit for an extra cost or tomato slices as an alternative - the fruit bowl is awesome and way better than home fries. Fresh, a lot of different kinds of fruit! Very enjoyable *They do offer gluten free bread but not a dedicated toaster so order non toasted or ask them to grill the toast SERVICE We had good service, attentive and once the food was delivered she double checked to see if we were happy with the gluten free. Waitress was knowledgeable and offered suggestions. WHAT WE ORDERED I had avacado toast Lox with salmon. Hubby had an omelette Both meals had wonderful presentation. RECOMMENDATIONS & WHY Have bread grille Don’t order home fries but DO get the fruit bowl instead. OVERALL REVIEW It was a nicely decorated restaurant, bright and airy. I was glad there was t any loud music to contend with. We were both pleasantly surprised how delightful everything tasted. We especially appreciated the transparency of their gluten free choices and procedures. I would definitely recommend this restaurant! I encourage you to ask all the right questions when ordering!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have gluten free crepes and they have three kind of different fillings.
— Very
— Some
— Excellent
We stopped in for brunch last weekend. I ordered the Norwegian Benedict with spicy hollandaise on GF bread. The server said the bread isn’t actually toasted, so the benedicts can be safely made GF. She also said the potatoes are not safe (shared fryer and the seasoning also may not be GF), so I swapped them for a fruit bowl and was not disappointed! All the fruit was perfectly ripe and it was a good-sized bowl. I also had a lavender lemon latte with almond milk, and loved it. Husband had the gluten-filled version of the Chicago Benedict with the potatoes and said it was all really good. We agreed the hollandaise was not actually spicy, as billed, but it was really tasty, and the kitchen nailed the poached eggs on both our plates. No reaction afterward.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Zero stars for Celiac-safe! I have tried various locations and they are extremely unwilling to even cook an egg in a pan separate from their gluten-contaminated areas. And the service was horrible at 2 locations I have tried, including from the MANAGER!? Their "gluten-free" claim is just that..a claim and not actually true! I will never eat at another Pur & Simple again! EDIT: Since I cannot give zero stars on my review, I'm adding the 1 star but they don't deserve it in my opinion.
Be careful about this place!
Every single time I had come here in the past, I was told the crepes were the safest option for me to order on the menu (from a cross contamination perspective). The last time I went here, I had a new server tell me that my usual crepe order actually contained gluten in the cream!!! He actually went into the kitchen and double checked the ingredients. He said he had told the restaurant to take it off the menu because it’s not gluten free but it hasn’t happened yet and the other servers don’t get it.
He also told me that there are two fryers and they have one for gluten free and the other for non gluten free on weekends and and during the week they use one fryer for “everything”.. not sure how extensively they clean these or if all the staff remembers which fryer is which on week days vs weekends..
I don’t feel very safe coming back here.
— Not at all
— Average